ML
MARK L
Active since Aug 2015
2
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2 reviews107 months ago
Theft of a treadmill
<p>On the 27th April 2016 I purchased a second hand "refurbished" Technogym treadmill from a company called Gym Trading Specialist and had it shipped from Johannesberg to Cape Town by Stuttafords Van Hire on the 9th May 2016.</p> <p> </p> <p>The treadmill was in an acceptable condition considering it was second hand but did not look like it was "refurbished". It had a cracked front cover with a "Gym Trading Specialist" sticker placed over the crack, a bend emergency button housing, worn and bent runners on either side of the main belt and none of the internal parts were bolted down or had any serial numbers. It also made an exceptionally loud noise when on and in standbye mode.</p> <p> </p> <p>I decided to have it inspected by an independent company, PentaSystems (they repair Technogym equipment) and they quoted me on R17,000.00 worth of repairs. </p> <p> </p> <p>When I consulted the owner of Gym Trading Specialist regarding the repair quotation and the state of the treadmill he denied responsibility and claimed that the damages must have been the fault of the transport company. </p> <p> </p> <p>The treadmill itself ceased to function completely on the 14th June 2016 at which point the owner of Gym Trading Specialist sent a local "trusted" technician to repair it. The technician couldn't figure out what was wrong so Gym Trading Specialist offered to replace the treadmill at their own cost and offered to compensate me for the inconvenience by offering me additional equipment. </p> <p> </p> <p>On the 21st June 2016 the treadmill was collected by Gym Trading Specialists own "trusted" transport and was delivered back to them on the 22nd June 2016.</p> <p> </p> <p>In my conversations with the owner of Gym Trading Specialist I requested a refund and he said that he had no funds available so I had the option of waiting 2 months for the refund or receiving a different tradmill. I opted to wait the two months and have yet to receive either my refund or the treadmill!</p> <p> </p> <p>I am still trying to resolve this issue but Gym Trading specialist do not answer my calls nor do they reply to messages or emails.</p> <p> </p>
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130 months ago
Product incompatibility - ebooks not for kindle
I recently became a customer of [URL Removed] because I was a [URL Removed] customer. I purchased two ebooks off their website for my kindle only to discover that I cannot access the books. When I phoned [URL Removed] they told me that their ebooks are not compatible with kindle products.<br> <br> When you purchase the ebook you are directed to the product \description"page which gives the title"
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