KN
Kenosi N
Active since Aug 2015
3
Reviews
0
Industries
Reviews
3 reviews12 months ago
ZF000AD99 - No internet on our home WIFI
Dear Hello Peter, I am extremely disappointed with the terrible service I’ve received from Zoomflex over the past few days. My WiFi has been completely down for 5 consecutive days, and despite multiple calls and follow-ups with their customer service team, nothing has been done to resolve the issue. though i have a call logged ZF000AD99 No technician has been sent, no real solution provided, and absolutely no communication or update from their side. This is not only highly unprofessional but has caused serious disruption to our daily life. For a service I pay for in full each month, this is simply unacceptable. I expect a service provider to at least respond and resolve technical issues within a reasonable timeframe—certainly not leave a customer stranded for nearly a week. At this point, I’m not just looking for a fix—I am demanding: Compensation for the downtime and inconvenience. I hope this complaint will finally trigger the urgency that’s been missing throughout this ordeal. If I could write a review with no start or a negative, I could have done so. Consumers deserve better.
290 replies
12 months ago
ZF000AD99 - No internet on our home WIFI
Dear Hello Peter, I am extremely disappointed with the terrible service I’ve received from Zoomflex over the past few days. My WiFi has been completely down for 5 consecutive days, and despite multiple calls and follow-ups with their customer service team, nothing has been done to resolve the issue. though i have a call logged ZF000AD99 No technician has been sent, no real solution provided, and absolutely no communication or update from their side. This is not only highly unprofessional but has caused serious disruption to ourdaily life. For a service I pay for in full each month, this is simply unacceptable. I expect a service provider to at least respond and resolve technical issues within a reasonable timeframe—certainly not leave a customer stranded for nearly a week. At this point, I’m not just looking for a fix—I am demanding: Compensation for the downtime and inconvenience. I hope this complaint will finally trigger the urgency that’s been missing throughout this ordeal. If I could write a review with no start or a negative I could have done so. Consumers deserve better.
0 replies
129 months ago
Shoes bought and speed point payed more
I went into the shop (25/08/2015) to lay bye 2 pairs of shoes and payed on my standrd bank debit card. I didn't have my cell phone on me. the sales person who assisted (Tshepiso) me ran a speed transaction of R1140 from my account and the initial agreement for the laybye was R300 ( I didnt see this).<br> <br> I then went to pay the 1st per on 27/08/2015 an amount of R400 and was never advised that the money was actaully more on the 1st transaction.<br> <br> The guys (Tshepiso and Tshepo) claim they forwarded all the slips to the manager (Azarah Bulbulia) who has now requested i provide him with my Id number or account number for my money to be paid back to me and refuses to take responsibility for my account now being in debit after all the reversals.<br> <br> I had giving the ID number to them in order to get the money back and pay my debt.<br> This is not treating customers fairly and feel that i have been robbed or the shoes were sold to me @ a higher price than on desplay.<br> <br> Regards<br> Kenosi Nteyi
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
2 (66.66666666666667%)