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Andries K
Active since Sep 2015
4
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Reviews
4 reviews24 months ago
NCR Atleos South Africa - ATM Division (Previously Spark ATM) - Terrible Service
Consitently being ignored, we have been a long time customer, but not getting anywhere with NCR Atleos South Africa - ATM Division (Previously Spark ATM)
0 replies
86 months ago
FNB Premier - Doing everthing myself anyway
I received very poor service from both FNB Premier call centre toeghether with FNB Kyc for updating my address details. I am paying higher banking fees for being on FNB Premier, but I would have saved alot of time just going in to the branch and sorting it out myself. I phoned FNB premier and first told me the documentation would be sufficient. Then submitted it and after days I heard that it is not. Then submitting correct documentation to KYC and not hearing anything back. Then phone Premier, was told it was sorted out, later when I want to apply for account, again hearing it is not. Then being put through to KYC with no answer. Phoning them myself, after waiting call being dropped. Then I asked to speak to a manager, and being put on hold. Not having been called back since. Is FNB Premier code word for "Following up and doing everything myself anyway?"
56 replies
96 months ago
Months to resolve simple claim
It is taking months to resolve a simple claim. I have to do continuous follow up. I hardly receive responses from Themba that is assigned to handle this claim.
53 replies
129 months ago
Poor service regarding Port assistance
I am trying to port away from Altech Autopage to another network. This process has been dragging on for two weeks, due to lack of porper communication and assistance from Altech Autopage.
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
3 (75%)