EV
Edelweiss Van der Merwe
Active since Sep 2015
3
Reviews
0
Industries
Reviews
3 reviews123 months ago
UNWILLING REFUND
We ordered a Logic Board from this supplier. We received the wrong unit, and we couriered it back to them on the 19th of February 2016. <br> It has been a week and still no refund is paid into our account. <br> This is poor service and we are suggesting to all other clients not to support this supplier.
0 replies
126 months ago
NO AFTER SALE SERVICE
Our company IT VISION purchased a Mac Battery from our supplier SA Spares in September 2015. Our client, contacted us informing us on 16 October 2015 that the battery is faulty. Where we immediately informed SA Spares of the problem part. <br> We have sent numerous emails to SA SPARES requesting advise to swap the battery. We must call numerous times during the day requesting a written answer. <br> This supplier SA SPARES has absolutely NO after sale service. They never answer emails and we as the consumer keep on waiting. <br> We strongly advise the consumers to be careful dealing with this supplier.
0 replies
129 months ago
POOR SERVICE / ACCOUNT MANAGEMENT
I contacted MULTICHOICE before the end of August to downgrade from PREMIUM (R720 p m) to EXTRA (R450 p m) view. This was correctly done - on the 1st of September the physical downgrade was done on the TV / decoder. When payment date came, MULTICHOICE never adjusted the amount to be deducted from my bank account and the full PREMIUM AMOUNT OF R720 was deducted. I did contact the service center and their advise was that I have to go to my bank to reverse the payment and then do a necessary EFT of R450 to keep my account up to date. That I also did, taking the bank charges on my account. <br> Meanwhile my connection was disconnected on Monday 7th of September. but payment was done. The Service center, confirmed that she will reconnect but and that the payment is received. Re-connection was made. Suddenly today 9th of September the connection was disconnected again. I contacted the service center this morning again, and the gentleman confirmed that the proof of payment must be send to payments@multichoice..that email came back undelivered. AGAIN I contact the service center, TEBOGO MAODI, confirmed her email for proof of payment. Again my connection was disconnected. WHY??????
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
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2 Star
3 (100%)
1 Star
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