SG
Selina G
Active since Oct 2015
2
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Reviews
2 reviews111 months ago
Pathetic food and pathetic chef
<p>It is with great disappointment that I have to write about my experience at Nambiti Five star private game lodge over the past week. My husband booked us for a two night stay at the nambiti game lodge, honeymoon suite to celebrate our first year being married. Only to have it ruined by the worst chef experience in my whole entire life. I am totally disgusted and sadden by the way we were treated by the chef name "Dass". He was rude, arrogant and not professional at all. He passed his side comments , laughed at my husband and i when we complained about the pathetic food he had prepared for us that night.</p> <p> </p> <p>our first night, was absolutely horrid, I (22weeks pregnant ) suffered with extreme food poisoning after consuming dinner the previous night, as a result of the food poisoning I was unable to enjoy my stay. </p> <p> </p> <p>The next morning, we received the "chefs breakfast" which had baked beans that reeked of a sour smell.</p> <p> </p> <p>we couldn't stomach the food.this resulted me me eating plain toast bread for the entire morning.</p> <p> </p> <p>later that afternoon, we requested to order lunch in our room. The food again was not up to standard. My husband and I couldn't eat it as it had a terrible odour and was tasteless.</p> <p> </p> <p>i then request "fried potatao chips" and I was told that they couldn't prepare that for me as the chef was busy!how rude and pathetic coming from a five star resort!</p> <p> </p> <p>later that evening , our dinner was , in my opoinion deliberately spoilt! We orders duck confit, and grilled tiger prawns as our mains!</p> <p> </p> <p>the duck was so hard that a knife couldn't cut through. I complained and the chef gave me his "dirty look" we weren't even offered an apology or some sought of acknowledgement ! </p> <p> </p> <p>My grilled prawns meals- has literally 4 pieces of baby prawns! But called " grilled tiger prawns" I asked the waiter if this was tiger prawns- and they insisted it was a small version ! We come from a family who fish, and lives by the ocean- we clearly know the difference between tiger prawns and shrimp! My husband and I couldn't eat that night. </p> <p> </p> <p>So so we ordered a simple "toasted cheese sandwich" </p> <p>a really simple meal, that even my 5year old nephew could prepare! The worst toast cheese you could evver ask for- rotten smelly cheese and stale toasted bread! </p> <p>but again, we first had to hear comments such as " I just cleaned up my station, and now you are messing it, this means Blood, this means blood" those were the words that came transmitted from the kitchen staff, Dass and another African lady.</p> <p> </p> <p>my husband and I quietly walked to our room, in extreme anger! We couldn't wait to leave nambiti hills and go home! Because the whole experience was so un-inviting </p> <p>I wouldn't recommend anyone to go this place again only because of the pathetic attitude we received from the chef! To me I felt we were being discrimanated against as we were the only Indians whom booked in that week! </p> <p> </p> <p>On check out, we didn't part take in breakfast with the fear of food poisioning again. And eagerly checked out and couldn't wait to leave that horrid place before we got anymore sick!</p> <p> </p> <p>i can't understand how chefs are allowed to be this rude! This is the first time we have had such a terrible experience at a "five star" accomdation.</p> <p> </p> <p>The chef at nambiti needs a warnings- as his attitude can cost the reputation of the resort to an enormous extend! And he needs to be thought "manners " and " customer ethics" as he clearly lacks all of the above .</p> <p> </p> <p>im totally devastated that we spent almost R17000 and received such pathetic treatment! My one year anniversary has been ruined by these people!</p> <p> </p> <p> </p>
56 replies
128 months ago
Worst type of service and disgusting attitude
I had taken my curtains to Fabritec on north coast road , Durban . I dealt with Arlene Dennis, whom told me she had 30 year of service experience when I asked if she could dry clean my curtains. Upon receipt of my curtains , we discovered that the curtains eyelets were broken and damaged and the curtains looks damanged .I had called the offices the same day to tell Arlene Dennis that I was not happy with the work n explained what was wrong. The lady was very rude and abrasive despite their negligence whilst conducting the service that she has been rendering for 30 years. She was arrogant, obnoxious and absolutely unprofessional. She raised her voice telling me that she was not going to take the responsibility of the damages incurred at her factory. I am utterly disgusted and shocked with the manner in which Arlene Denis handled this situation. She didn't even apologize or acknowledge her staffs negligence on ther curtains...I would never recommend anyone to try out fabritech on north coast road again. As they are not willing to take pride in their job or acknowledge their negligence . Your clothes, fabrics are at risk with this company and especially with a rude owner/manager.<br>
0 replies
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