EH
Ed H
Active since Oct 2015
4
Reviews
0
Industries
Reviews
4 reviews36 months ago
Bad after sale service. Bad refund policy. Shop somewhere else!
Very shoddy service, 'chat' on their site doesnt get response. 3 days to reply to emails. Zero after sales service for refunds as customer has to pay for shipping back and forth. Im in cape town, so i paid R99 shipping, sunglasses arrived with boxes bent and cracked, sunglasses were way bigger than pictures and did not fit my head, but to return it to them for R150 plus R99 and then they probably wont accept the return because the boxes are damaged already... Also says 'return within 7 days' and 'return within 14 days' of receiving item, in the same paragraph in their policy. So which one is it? Paid R600, so i have to pay close to R300 in shipping to get my refund. no thanks. I wont be shopping with this company again.
0 replies
76 months ago
AVOID AVOID AVOID
AVOID AVOID AVOID. ZERO COMMUNICATION AND NO CLUE ON THE PHONE. DONT CALL BACK AND STILL NO RESPONSE. SENT OUT A UPS IN MID DECEMBER WITHOUT AC POWER CABLE THUS IT IS NOT USABLE. GUY ON THE PHONE SAYS ITS AN INTERNATIONAL CABLE NOT SOLD HERE, I THEN FIND THE CABLE ON THEIR WEBSITE! CALL BACK TO CHAT TO SOMEONE ELSE, AND THEY SAY THEY'RE GONNA CHAT TO THE SUPPLIER AND CALL ME BACK. ITS NOW BEEN DAYS WITHOUT RESPONSE ONCE AGAIN. REALLY BAD SERVICE! AVOID AVOID AVOID
0 replies
117 months ago
No cancellation
<p>Tried cancelling our adsl subscription for 6 months now.. but the debit order keeps going off. Telkom owes me about R3k by now, and every month i go into their shop to cancel again, and every time they say "its still active on our system".. and "we'll log the cancellation request, a manager will contact you". Im yet to receive any phone calls regarding my cancellation. And i dont have alot of free time to stand in your slow and useless queues where your staff 'log a request' and nothing happens. Unacceptable. Poor performance telkom. Someone please help.</p>
53 replies
128 months ago
No refund of my deposit
Rented a car for 2 months at R2700pm plus R2700 deposit, got a flat tyre, they told us insurance doesnt cover it and we have to sort it out ourselves.. gave the car back, now we're waiting to get our deposit back and its 2 weeks past the 14 working days wait. Its now been longer than a month since we've returned the car. They dont reply to ANY emails, and the phone number on their website doesnt work... please help
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
3 (75%)