Active since Oct 2015
Refund policy sucks. No return via postnet or post office, cost of courier for your own account, product needs to be returned new and in original packaging which is ridiculous because how can a product break if you havent even used it, and who keeps original packaging in anycase once you take a product out to use. Then when it gets to the warehouse it will be fixed, or replaced. I dont want an broken product to be fixed, I want a new one! Will never buy from them again!
Super happy with my products, promptness given to my order, delivery and follow-up. Thanks to Vicky who assisted me, you were highly competent, as usual. Pleasure doing business with you!
I went to Pick n Pay yesterday to get a few things for a braai. I didnt have a lot of stuff to pay for, and as expected looked for the till which had the least people. Another lady and I got to one of the teller which was open and as we got there the teller gave us the notification to put over our trolley to notify other clients that she was going to close her till and they had to go stand in another queue. One of the other teller by the name of Regina, who was already closed and on her way to tea, came to fetch me and the lady behind me and told us to come pay by her till which she opened of us, and informed us that the teller where we wanted to pay was pregnant and had to go to the loo. I just want to commend Regina for this selfless act of kindness towards a fellow employee, taking a bit extra work on herself so that the pregnant teller can get to the much needed loo (any woman that has been pregnant knows how urgent that can get)! In today's world you seldom find a person who is prepared to do just that little bit extra that is not expected of them in order to make a fellow human beings life a bit easier. So I just want to say a big "Well done" Regina, and I want to thank you for you selfless act of kindness. I really wish the world had more people like you, then this world would be a much better place. Stay the awesome, sweet and humble person that you are. We as the public do take note of things like this.
Delivery was prompt, produce was a good quality and support was great!
My sister and I went to THIS pub on Saturday to watch the rugby game between the Boks and Samoa. When we got to there, we ordered food and drinks to the value of R180.00, and that was just to start. The very rude waitress, brought us condiments like salt, pepper and HP sauce to go with the meal. We decided to sample a little bit of the sauce in our hands and was very surprised when the waitress stormed in, grab the bottle of sauce out of our hands, gave us a look that could kill, and stormed out by the door again. Well I was shocked, to say the least!!! I went to the bar where the waitress was standing and the manageress was seated and ask for the sauce as we would have liked to have some with our meal, just to be told that I couldn't have it back. The manageress agreed with the waitress whole heatedly and made us look like fools!!! As we have ALREADY PAID for our meals, we decided to eat and leave. What ever happened to treating your customers, and at this paying customers, with respect and dignity? We sampled a little sauce, was that really such a big deal? Did it really call for this reaction? No, I don't think so. I will never visit your pub again!!!
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