XG
Xing G
Active since Oct 2015
4
Reviews
0
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Reviews
4 reviews42 months ago
Worst online shopping experience ever
I made an order on the 20th of September for a friend's birthday 17th of October. Because of Comic Con (22-25 September), I agreed that they can cater my order after they are finished with the show and they promised that should be able to meet the deadline of delivery on the 17th of October. Come the 17th of October, this is the message they sent: " We understand that it is now overdue. We have only returned home over the weekend and will resume our normal production this week. A mock-up should be sent through to you either today or tomorrow for approval." Today is the 25th of October, no mockup is received and no communication is made. I have sent several emails to follow up, and used their online chat, no response at all. I went out of my way to support a small business, with full payment and 10% tips paid upfront and respected their 21 days turnaround time. It is now over a month of ordering and there is no progress and no communication. This is not acceptable at all and will never buy from them again. I'm requesting a refund.
0 replies
68 months ago
I have unsubscribed, and the money is still going off my account.
I have unsubscribed, and the money is still going off my account. And your delete account button does not work.
53 replies
69 months ago
Shaw Academy way to improve
It will be great that Shaw Academy can allow flexible learning rather than limiting max two days a week. Some of us do the courses not because it's the only course in our lives. I pick stats because it complements some knowledge gap and provide a basic orientation for a formal degree I'm doing. I don't always have the time slot that was scheduled on Shaw, and I prefer to do a certain chapter in my own pace. But Shaw Academy only release max two chapters per week, making it difficult to get exactly what you need as the courses are usually very basic in the begining. You should be able to do the courses whenever you want like Coursera.
53 replies
128 months ago
unbelievable service
2 hours later, still in a queue of a confirmed appointment. No cold water at all in the customer waiting area. And guess what, no hot water either even if you want to make a cup of hot tea in this hot weather. Being told they are waiting for water to be delivered.
75 replies
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