MM
Mohamed M
Active since Oct 2015
3
Reviews
0
Industries
Reviews
3 reviews1 month ago
*****ulent and **** Company
I contacted My Debt Hero for Debt Consolidation and spoken to one of their staff members by the name of Eduardo and he said it was possible, little did I know he put me under Debt Review without informing me. He even mentioned I could cancel the service at anytime and will have to pay a fee for the cancellaton,only to find out that this was a Lie. I have emailed them numerous times and spoken to numerous consultants from there to inform them that I did not request Debt Review but rather Debt Consolidation and they must cancel the whole appiication as this is not what I requested. They have blocked all my bank accounts and are refusing to make them availble to me, they are refusing to cancel the Debt Order Mandate they put through on one of my bank accounts, they are refusing to remove from Debt Review and lift the Red flag on my name, though the fault and mess up is on their side. The only lousy thing they did was cancel the service but refuse to uplift the Debt Review Status from my name. They seem to be a fradualent and **** company and my advise to people out there is do not use them. Charlize, Carmen, Layla,She-Lee, Eduardo you guys are ****mers and the most unhelpful and un truthful bunch of people I have ever dealt with. My big question is how can I be penalised and unfairly red flagged for something I never requested or wanted.
53 replies
128 months ago
Non Delivery of device-2nd Complaint Ref SM153630
Good Morning,<br> <br> I ordered a Samsung Note 4 on the 28 September 2015 and have not received it to date <br> <br> I have been promised 8 times in the past two weeks that I will be called with the order number and Waybill number for my order, but have not received a single call back from your consultants.<br> <br> I have mailed your COO also,but he is also incompetent and useless<br> <br> I received a sms stating that that payment was received and the delivery will be made. When i queried this with one of the call centre agents ,i was told the order is still not processed<br> <br> My question is why sent a sms saying the phone will be delivered but you guys have still not processed the order?<br> <br> You cannot be having a system issue for 3 weeks and not have back up plan to assist customers,that is just f...... bull.... according to me<br> <br> This is the worst customer service i have ever had to deal with<br> <br> Sort my delivery out asap or else i will be taking this further (I have spoken to my lawyer already, and we are ready to take you guys to the cleaners)<br> <br> Your disgusted and F..... angry customer<br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br>
75 replies
128 months ago
5-7 working days clearly does not apply
So much for the 5-7 working days delivery period<br> I am so disappointed in the service Telkom provided me.When i apllied for the contract online, I was called backed the same day to complete the application.I was debited after 2 days and promised delivery of my device with in the next 5 to 7 days, but have received nothing to date.I phoned in twice and both times i had to wait for a 45mins to a hour before my call was taken.The first time i called i was told there was a system problem therefore my order was not processed.The lady said she will phone me back with a tracking number,which she never did.<br> The second call i made i was told the same thing.The most upsetting thing is that the first debit has already been taken,meaning i am paying for a device that i do not have.<br> <br> Please assist urgently
75 replies
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2 Star
2 (66.66666666666667%)
1 Star
1 (33.333333333333336%)