JE
Jennie E
Active since Oct 2015
7
Reviews
0
Industries
Reviews
7 reviews5 months ago
Not paying back deposit
To Whom it may Concern, i booked accommodation at Stella Marais holiday flats in Amanzimtoti in September 2025 The accommodation and the staff was very nice. We came all the way from the eastrand to enjoy the holiday. Now i have a big problem getting back my deposit from them. i have send numerous emails and phone calls to them, every time its the same story, finance is busy with it, or the payment has been processed. Today is the 06 November 2025 and still no deposit was paid back. more than a month later. This is unacceptable
0 replies
13 months ago
SELLING LOST/****** PRODUCTS ONLINE !!!!!!
My mother bought a Kindle paperwhite 11th Gen online from Incredible Connection in November 2024. She already had a previous Kindle connected to her Amazon account. We were struggling to register the new Kindle. We were up and down trying to find out what can be the problem, Spend hours on the phones with technical departments from Amazon and Kindle. Emails, live chats, we literally tried all possible ways to get this Kindle registered. After 3 Months, we finally got the answer. This Kindle that was bought online from Incredible Connection was listed as LOST/******. this Kindle serial no was blocked. After we emailed Incredible connection they rep**** by saying we can go to the nearest branch and they will assist us. We went to the branch at Carnival mall on the 14th March 2025. After 3 hours in the branch the Manager said that head office will refund us within 3-5 working days. Today is the 25th March - Still no refund, When i phone them, the manager just keeps on saying we must wait. i am so fed up with poor services, not even to mention buying a ****** product from an online store like incredible connection. i was so shocked to say the least. Never in my life i would have expected this poor service from a well known company like incredible connection
0 replies
36 months ago
Worst service ever
I have been a policy holder since the first day I bought my house in 2019. I have logged 2 claims since 2019. I have 2 geysers in my house. The first geyser had a pipe burst in the roof. (please note that I have a flat roof) I called betersure and logged a claim as the whole bathroom and sleeping room was under water coming from the ceiling and walls due to the pipe that burst. Bettersure quickly got 2 separate contractors out to assess the situation and started repairing the burst pipe. 1 contractor came out to open the roof, and another contractor (plumber) fixed the pipe. At that point while the contractors are busy, bettersure phoned me and asked if theres any damage to the ceilings etc. I handed the phone over to the contractor as I am not on the roof and the contractor spoke to the consultant. About a month and a half ago I saw that the exact same bathroom ceiling is full of water and the ceiling is hanging. And water dripping from the ceiling again. I phoned Bettersure and they send out a contractor. The contractor got on the roof and inspected. He said that the pipe that was fixed is still leaking inside the roof because the roof on top is still closed. I am sitting with a 5 month old baby, and now I have to struggle with ceilings and keeping water from flooding the whole room. On the 21 March 2023 (Public holiday) Bettersure send out an assessor to come and assess the problem where he also explained that the damage is due to the pipe inside the roof. Last week i received a call from Bettersure (after I had to contact them numerous times to follow up) that my claim has been rejected due to bad maintenance. I was shocked to say the least. How am I suppose to maintain a pipe inside a flat roof that I cannot even see? I contacted the assessor that assessed my house, and he said that cant be true. I contacted the contractors that was send out to assess and they cant believe it. My experience with bettersure was so great in the beginning that I encouraged all my friend and family members to change their home and household insurance and they did. I am so disappointed and will never ever recommend Bettersure to anyone again.
273 replies
63 months ago
Worst Service Provider ever!!!!!
Good Day, I have been a Cell c customer for about 10 years now and with this pandemic and everything happening Cell c is by far the worst service provider ever. i do not receive any statements from Cell so i log into my account via their website www.cellc.co.za and do the payments from their website via Eft Payments. They cant seem to allocate or find my payments. Please see below email send to cell c with still no response : I have been making payments and looks like cell c is struggling to allocate or receive my account details. I have attached proof of payments for the last 4 months, and still according to cell c my next payment will be R2980.49, This cannot be the case. My line has been suspended, After I phoned Cell c customer care number and spoke to a consultant she advised that my full outstanding amount is R2060, I made a payment through the cell c website (Logged into my account and made an eft payment directly from the website) on the 18th of January 2021 the amount of R2080 – Please see attached proof of payment. I have phoned cell c customer care on 084 135 so that they can activate my account and switch my line on. I have send my proof of payment to Proofofpayment@cellc.co.za and received a replay after 2 days To say thank you payment received. However my line was still suspended. After I spoke to numerous consultants they advised me that they still cant see the payment and that the reference number was wrong, but they will allocate it accordingly. On the 29th of January 2021 my line was open again. I went to cell c shop at Springs Mall yesterday 31 January 2021 to find out what is going on as one of the consultants advised me to do so. The lady helped me but the attitude was very poor, she printed my statement and package details and the amounts still does not reflect. She threatened me that they will blacklist me. I told her but I made the payments from the cell c website so I cannot see how they cannot see my payments. After a huge fight and scene I left the store. I would hereby like to request that my account must be reconciled accordingly as per proof of payments attached and please send me a full breakdown of my account. Your rapid response will be appreciated.
925 replies
92 months ago
SOS Squad Biggest Scammers Ever
I received a call from Leila Adams yesterday 10/09/2018 at 11.33am. She said that because I am a loyal cell c customer they are going to add the SOS squad on my cell c account with no extra costs. She asked for my details and I gave it to her, this morning multiple messages came through of debit orders that wants to deduct from my bank account. This morning I phoned the number she gave me and no one knows about her. The one consultant looked into my profile and said the lady who assisted me was Anisa Adam. I cancelled all the subscriptions that was made on my name and number. I also requested to speak to the manager as the consultant didn’t want to put me through. You guys are the biggest scammers ever, and I will not leave it here. I hereby request that you send me the recording of the telephone call between me and Anisa/Leila Adams that took place 11.33am on 10 September 2018.
105 replies
97 months ago
Best Doctors in the Whole world
I Don't even know where to begin. I am 28 years old and had very very large breasts my whole life, I didn't even had a proper bra size, what ever fitted that's what I had to wear. My life was a struggle and painful. I was so insecure and ashamed. I had headaches every single day of my life, my back was ****ing me. After all these years of uncomfortable pain and struggle I decided to go for a reduction. I was very scared an didn't know where to begin, I then googled for some plastic surgeons and got Dr Gys De Beer. I contacted them and they could help me immediately. On my first appointment I already felt that I am in good hands. Not only was the staff members friendly but the doctor as well. I knew this will be the best decision ever. I went for my operation on the 16th of March 2018 and everything was a huge success. I would like to take this opportunity and thank Dr De Beer and Dr Diana for my life changing experience. I wasn't scared at all, they are the best doctors in the WHOLE WIDE WORLD. I will never have enough words to thank you for your awesome support and help. I will forever be grateful. I know that God will always have you guys in the palm of His hands and Bless you all the way. I can assure any women that cross paths with these doctors that you will be in great hands and very well looked after. I strongly recommend Dr De Beer and Dr Diana to anybody. Thank you very much. Kind Regards Jennie Els
0 replies
128 months ago
Medihelp / MacRoberts Inc Useless
Good Day,<br> <br> In October 2013, i have cancelled my Medical Aid Policy with Medihelp. They have been deducting money out of my account up until end of January 2014. On 26th of May 2014 i received an email from Macroberts Inc to advise me that i still owe my October 2013 Premium. I received statements from Medihelp end January with a R0.00 Balance. They have also send my Tax Certificate up to January 2014. After that I have send numerous emails to MacRobert Inc with all attachments with statements proof etc. 2 years later (21 Oct 2015) a Lady with the name of Louisa Beetge phones me telling me that i still owe Medihelp my October 2013 Premium. and that they have listed me on ITC now. <br> <br> This situation is getting out of hand and I am very disappointed with the \Legal"work that MacRoberts Inc is doing. I really feel that as a Legal corporation they haven't even looked at all my evidence that I have forwarded through to them.<br> <br> I am now falsely Listed on ITC and i have a bad name. <br> <br> It's very sad to think that this is the Legal people that is suppose to help us!!!! <br> <br> Very Disappointed and angry customer <br> <br> Jennie Els<br> """
128 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
1 (14.285714285714286%)
2 Star
1 (14.285714285714286%)
1 Star
4 (57.142857142857146%)