AH
Andrew H
Active since Oct 2015
3
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Reviews
3 reviews62 months ago
POOR AFTERSALES SERVICE
I traded my 2012 Ranger on 30 September 2020 for a new (2020) Ranger at Ford Vereeniging. They were supposed to hand me the security labels for the keys as per the owner's manual (page 27) which never happened. Every time I contacted the sales manager, he came up with all kinds of excuses and tall stories, blaming Ford and blaming COVID. Then I got another surprise. The Ranger that I traded on 30 September 2020 was going through toll gates on 23 and 26 October 2020. This means that Ford Vereeniging did not take that vehicle off my name. Again I got empty promises from the manager at Ford Vereeniging. (never heard from him again). I turned to Ford's brand manager for help. The first e-mail was sent on 2 February 2021. To date (15 March 2021) nobody came to light to give feedback or tried to solve the problem. Worst customer service ever.
0 replies
123 months ago
DON'T GET WHAT YOU PAY FOR
We ordered a canopy from Rugged 4x4, Meyerton. Riaan said that sliders for a rooftent is part of this canopy. When the canopy was fitted we saw that there is no sliders for the roof tent. Riaan promised that he will order and install. The canopy was fitted round about middle Dec 2015. Riaan fails to return calls and the few times I did get hold of him he made all kinds of excuses. It is now mid March and the sliders are still not fitted.
0 replies
127 months ago
GREAT Service
This is not the first time I got quality service from Indwe Risk Services (Christo Wellman and his team). When I requested info for a possible claim, Christo then contacted the correct people and told them to contact me. Others would just have pulled up their shoulders and said sorry, not our problem.
75 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
1 (33.333333333333336%)