Active since Nov 2015
Late for all three appointments. Multiple delays and poor customer service. This stems from putrid upper management and weak leadership. To be as constructive with my feedback: change your approach and relook at your business implementation planning.
I have been stalked by security at the pick n pay express in Klapmuts twice now. I approached him this evening and apparently according to the security he is instructed to watch "certain" individuals. I always have my thobe and/or fez on. So according to him I fall in that category. Then he also advised me that it is his job to "stalk" only certain people whilst they shop. When I went to the counter to enquire as to the behaviour, he went ballistic. He swore at me and started shouting. The gentlemen behind the counter also came out to enquire and he witnessed this appalling behaviour and advised me that there is no manager on duty at the moment. My wife then eventually also came into the shop to provide an attestation to the experience we had but once again he was aggressive and rude. I can't believe in today's time and age in South Africa, I don't have the freedom to dress according to my faith and belief. Check the footage. The moment we pull up and he sees us, he immediately enters the store before we do (second time) so now we can exclude coincidence.t Transaction time 21H27 on 19 April 2019.
Did a further advance in February. Only paid out in September. Term of the loan set at 7 years for the new and old account. Bond now in arrears as the problem logged in September was not immediately corrected when the department was advised.
I have been trying to ascertain a letter from the personal loans department w.r.t a SMS I received. Each time I call in someone gives a different answer or suggests something different. It is very urgent and will have many consequences if I don't receive this letter ASAP.