Active since Nov 2015
This is truly disappointing. If not utterly disgraceful. Africamps Hex River Valley summarily cancels a New Years booking for three families. This despite the booking being fully paid up and confirmed on 23 January 2025. What is really shocking is the flippancy of the official who told the people less than 24 hours prior to booking in that the booking had been cancelled, blaming bookings.com However, on inquiry bookings.com said the booking had been cancelled by Africamps and not them! Disgusting. And even more disgusting no solutions offered.
My line 021-4472247 off from 16 Nov to 10 December. No service whatsoever, but now I'm billed for a service that was not provided. This, in legal terms, is totally questionable says my lawyer. You can't charge for non-existent services. Please resolve. Thank you.
Line and Wi-fi go totally dead 7 days ago. Log three fault complaints and go to see Telkom who \escalate"query saying it's a \""bulk\"" fault. But haven't seen any technicians in neighbourhood. Am losing money due to Telkom. So bloody inefficient"