CE
Chalize E
Active since Nov 2015
3
Reviews
0
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Reviews
3 reviews24 months ago
CANCELATION FAILED
On 13 Jan 2024 I saw Mpanza @Planet Fitness Castle Gate. To get a FAMILY gym contract (me, my 4 kids & husband), after I completed the whole proses he informed me that this will exclude my husband and that he needs to get his own contract. After 10min of consideration I went back to him and told him to rather cancel the whole thing entirely. He ensured me that this contract will be cancelled and no fees will be deducted from my account and they will even refund the gym tag. After three months and they still deduct my account for for something I HAVE NEVER ONCE used. And when I try to contact the Sales Rep Mpanza he just reply vaguely and does not answer my phone calls. Now I am being penalized for his mistake and have to pay for months up until August because he just wanted a Sale. WHERE is the 5 days cool off period they claim they have, I did not need 5 days I went back the same day to cancel this contract and now me the client is liable because a employee did not do their JOB.
0 replies
36 months ago
BAD SINGNAGE
The JOB started out real promising and the two signs that are done looks great! BUT the JOB isn't finished, although we have paid them for the full JOB. Stanley the owner or manager does not show up when he promise to! Stanley also avoids my phone calls and does not respond to any off my messages. !!I WOULD NOT RECOMMEND THEIR SERVICE TO ANYONE!!
0 replies
127 months ago
Faulty Goods without warranty
I bought a Willard battery for my vechile on 30.09.2014 at this shop they took out a closed unit and replaced it with an open unit and now the battery is faulty and I must pay for a new one because their old stock doesn't come with a 2 year warranty!!! It is unexpecteble they took advantage of a women whom trusted them and that what they were selling to her!!!
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
2 (66.66666666666667%)