SQ
Supa Quick
Claimed Business
SQ
AI Review Summary
Based on recent customer reviews, Supa Quick shows a stark divide in customer experience. While several branches earn strong praise for friendly, efficient service and quick turnaround, a significant volume of negative reviews describes repeated repair failures, unresolved faults, pricing disputes, poor communication, and staff refusing accountability. The business struggles with consistency across its branch network, and negative experiences frequently involve escalation to external bodies.
Top Strengths:
- •Staff Trust & Expertise: Specific staff members like JP, Jannie, Helen, Faadhil, and Gerald are praised by name for friendly, professional service. Several branches build genuine loyalty through personal attention and honest advice.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#11
in Repairs & Service
NPS Score
-46
Recommended: Unlikely
Review Distribution
2.5|57 Reviews
May '25 - Apr '26
5(37%)
4(1.9%)
3(0%)
2(0%)
1(61.1%)
5(37%)
4(1.9%)
3(0%)
2(0%)
1(61.1%)
Recent reviews (57)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
SL
Suri L
1 reviews | Active since Jan 2020
5 Mar 2026, 12:30
On 14 January 026 I visited them to do a Pension promo ,which included tyre rotation, balancing and wheel alignment
On 14 January 026 I visited them to do a Pension promo ,which included tyre rotation, balancing and wheel alignment. All my cars wheels have lock nuts . I Left the premises and continued with my daily c****s. A few weeks later, on Monday 02 March 026 when washing my vehicle I noticed that the lock nut and plastic nut cover were missing on the front wheel. I immediately proceeded to Supa Quick and informed the manager about the missing parts. He failed to acknowledge that the serviceman who had worked on my car was at fault , by not replacing the lock nut and cover. He said anybody could have removed it. My car was never serviced or been attended to during this period. Instead, he offered to sell me a set of lock nuts for R550, which I thought was a slap on my face.Why should I now fork out that amount of money, knowing that they were negligent without checking that the job was completed correctly.
Helpful (0)
|Replies (0)SL
Suri L
1 reviews | Active since Jan 2020
5 Mar 2026, 12:30
On 14 January 026 I visited them to do a Pension promo ,which included tyre rotation, balancing and wheel alignment
On 14 January 026 I visited them to do a Pension promo ,which included tyre rotation, balancing and wheel alignment. All my cars wheels have lock nuts . I Left the premises and continued with my daily c****s. A few weeks later, on Monday 02 March 026 when washing my vehicle I noticed that the lock nut and plastic nut cover were missing on the front wheel. I immediately proceeded to Supa Quick and informed the manager about the missing parts. He failed to acknowledge that the serviceman who had worked on my car was at fault , by not replacing the lock nut and cover. He said anybody could have removed it. My car was never serviced or been attended to during this period. Instead, he offered to sell me a set of lock nuts for R550, which I thought was a slap on my face.Why should I now fork out that amount of money, knowing that they were negligent without checking that the job was completed correctly.
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Replies (0)LA
Lynette A
1 reviews | Active since Jan 2020
27 Feb 2026, 11:10
Excellent service
The staff of Supaquick are welcoming and professional. It took them 50 minutes to put on my two brand new tyres(which I bought from them), do wheel balancing and alignment. Their service is excellent from administrator ( Julia) to technician (Jimmy). Unfortunately I do not know the names of the rest of the technical team.
Helpful (0)
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Lynette A
1 reviews | Active since Jan 2020
27 Feb 2026, 11:10
Excellent service
The staff of Supaquick are welcoming and professional. It took them 50 minutes to put on my two brand new tyres(which I bought from them), do wheel balancing and alignment. Their service is excellent from administrator ( Julia) to technician (Jimmy). Unfortunately I do not know the names of the rest of the technical team.
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Replies (0)MM
Mekiya M
1 reviews | Active since Jan 2020
26 Feb 2026, 10:52
Supa Quick menlyn delivered and stayed true to their name
Supa Quick menlyn delivered and stayed true to their name. Give a speedy and professional workmanship. The team is friendlyand they give your hot piping coffee whilst you wait. I Didn’t finish my coffee because they were that quick. I always return because of their friendly stuff. JP assisted me on two occasions and his spirit and customer service was always stellar. Keep the good work up team. And keeping us on the road worry free.
Helpful (0)
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Mekiya M
1 reviews | Active since Jan 2020
26 Feb 2026, 10:52
Supa Quick menlyn delivered and stayed true to their name
Supa Quick menlyn delivered and stayed true to their name. Give a speedy and professional workmanship. The team is friendlyand they give your hot piping coffee whilst you wait. I Didn’t finish my coffee because they were that quick. I always return because of their friendly stuff. JP assisted me on two occasions and his spirit and customer service was always stellar. Keep the good work up team. And keeping us on the road worry free.
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Replies (0)RR
Renier R
1 reviews | Active since Jan 2020
20 Feb 2026, 06:14
Supaquick Tyre Experts Mosselbay failures
The owner of the company advised tyres for my vehicle under false intentions of durability and high mileage which only lasted 5 months/6000km. He dont want to take responsibility of hes own failure and lack of knowledge and try to shift the problem to the distributer after the distributer informed that the tyres was not suited for the vehicle. Worst service ever.
Helpful (0)
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Renier R
1 reviews | Active since Jan 2020
20 Feb 2026, 06:14
Supaquick Tyre Experts Mosselbay failures
The owner of the company advised tyres for my vehicle under false intentions of durability and high mileage which only lasted 5 months/6000km. He dont want to take responsibility of hes own failure and lack of knowledge and try to shift the problem to the distributer after the distributer informed that the tyres was not suited for the vehicle. Worst service ever.
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Replies (0)LD
Lennis D
1 reviews | Active since Jan 2020
16 Feb 2026, 06:37
I would like to commend the service for outstanding customer support
I would like to commend the service for outstanding customer support. Mr Faadhil and the team were attentive, efficient, and ensured my needs were met.
Helpful (0)
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Richard M
1 reviews | Active since Jan 2020
12 Feb 2026, 12:21
THE GOOD GUYS
Broke down with car exhaust problem mid-afternoon, AA Lifted my car and took it to Supa Quick. They made a special effort to help me, welded up the damaged pipe. and then told me there would be NO CHARGE. Unbelieveably helpful thank you guys Richard Melville
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Richard M
1 reviews | Active since Jan 2020
12 Feb 2026, 12:21
THE GOOD GUYS
Broke down with car exhaust problem mid-afternoon, AA Lifted my car and took it to Supa Quick. They made a special effort to help me, welded up the damaged pipe. and then told me there would be NO CHARGE. Unbelieveably helpful thank you guys Richard Melville
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Replies (0)DB
Dave B
1 reviews | Active since Jan 2020
28 Jan 2026, 06:24
Supa Quick - Bad Service/No service
At 16h07 on 27 January 2026, I called Supa Quick in Wierda Park and requested assistance with a flat tyre on my vehicle at my office, 1.5 km from them. They told me that they will be with me in a few minutes to assist. I waited until 18h00, and then had to make alternative arrangements to get home and back to the office this morning. Very bad service!!
Helpful (0)
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Dave B
1 reviews | Active since Jan 2020
28 Jan 2026, 06:24
Supa Quick - Bad Service/No service
At 16h07 on 27 January 2026, I called Supa Quick in Wierda Park and requested assistance with a flat tyre on my vehicle at my office, 1.5 km from them. They told me that they will be with me in a few minutes to assist. I waited until 18h00, and then had to make alternative arrangements to get home and back to the office this morning. Very bad service!!
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