SM
Shaun M
Active since Jun 2010
58
Reviews
0
Industries
Reviews
58 reviews2 months ago
GFS Express 100% delivery improvement to Cape Town
Since the beginning of 2026 I have experienced a huge improvement with my TEMU deliveries by GFS Express to Cape Town. I would like to congratulate the company for listening to my complaints. And improving their parcel delivery lead times to my door. Something that could be improved is the "out of delivery" notifications which is sent out too early once the parcel is released by customs at OR Tambo International. This causes unnecessary anxiety in my opinion. Keep up the good work!
0 replies
2 months ago
FNB terrible vs Discovery Bank progressive
With regards to my hellopter complaint dated 28 Jan 2026 regarding a *****ulent debit order transaction that was deducted from my FNB account, and to be investigated after which the account to be closed. After speaking to about 10 people at FNB throughout the process & visiting their branch. I was promised several times by each person that the account will be closed. Now we at 19 February 2026 and the account is still open and active? What happened to 5 working days then account is will be closed as per FNB policy? Numerous calls, branch visit and email reference numbers nothing and still nothing is being done. Lets compare FNB to Discovery Bank. Yesterday I called Discovery Bank to close an account on my profile which I don't use anymore. The consultant told me it will be closed, then account was closed. Clearly Discovery Bank is more progressive and FNB is stagnated. So let me send another hellopeter complaint 16 working days / 22 days later and see what empty FNB promises transpires after this complaint. This is the reason I'm took my banking away from FNB and moved over to Discovery Bank.
53 replies
3 months ago
INSPECTON *****ulent debit order.
Nedcor Corporate Payments, which I have never dealt with decided to *****ulently load a debit order on my FNB account. The date of the deduction occurred was on 24 January 2026 for an amount of R89.00 without my consent. In favour of an unknown business called INSPECTON which I have never had any financial dealings with or can't be found in any online search. Can the Nedbank explain why this was allowed, before I continue to log a complaint with the Financial Services Board of South Africa.
0 replies
3 months ago
Another *****ulent debit order loaded to my account.
I registered with the South African ***** Prevention Service yet FNB allowed a R89.00 debit order on 24 January 2026 from an unknown company called INSPECTON to be loaded on my Easy account & also charging me R3.50 for the transaction. After being made aware of the issue I immediately called FNB *****, they did not assist after I explained the scenario. Then they put me through to debit order cancellations, which politely informed me the fee is R130 to reverse the *****ulent transaction. I refused to pay this amount and I informed them this will be the second time this occurs on my FNB account which I only use for my FNB funeral plan's debit order. I informed them I'm not going to pay for a reversal fee if they are mandated as a member of SAFPS to adhere to their mandate as a member. Which is to notify me beforehand if a debit order is loaded in advance to my account. I told the debit order reversal department to put me through to the account closure department and to go ahead and close my Easy account. Clearly again it seems like an internal ***** at FNB as the same *****ulent scenario occurred on my account a few years ago on the same account. This was the reason I moved all my banking activities to Discovery Bank which has far more superior security measures in place.
112 replies
5 months ago
Game sub-standard delivery
Good day, I want to cancel my order. Reason being I was sent an email notification that my order was going to be delivered today 12 November 2025 before 8pm. I had to get someone to stand in for me since 1pm today at my residence to accept delivery which I did. The person sat at my house until 8pm in which time after 5pm I arrived from work, and my order was still not delivered. I tried numerous times using The Wumdrop online help but, on three occasions I had to deal with rude operators that cut-off my conversations with nonvalid answers only copy & paste, low-class childish behaviour. I spoke to three operators at Wumdrop and they tried to get hold of the delivery person and his phone was switched off. I also tried calling the person and his phone went to voicemail. At calling the last operator at Wumdrop time 19h50, I was informed that I live in a high-risk area (15 minutes away from the depot in Brackenfell) and that there is a lead time of 3 days which no one informed me about. This is terrible low-class service, as I don't know where my delivery fridge is and poor client communication. I never encountered this sub-standard delivery service, and I demand my money paid back into my account and will rather buy my fridge at a more reputable establishment.
53 replies
6 months ago
Temu parcel was opened by courier & the most expensive item was taken.
My parcel from Temu was opened and closed with clear buff tape at the top section of the big bag. My most expensive item was removed. Looks like holes was also pocked in the parcel to make it look transport damaged. Along it's way to from China to Cape Town with Ascendia / DPD Laser. What other packages do they do this to? I found it usually strange that the parcel arrived Monday, 20 October 2025, 23:51pm in CPT then only delivered Wednesday, 22 October 2025, 10:14am. 3 days is enough time to keep the parcel "on hold" then commit the crime. This normally happens when companies are infiltrated by ******** elements in South Africa. This was the first time I encountered this type of thievery. Something that never happened when either I use skynet, buffalo logistics or fastway couriers with Temu orders. This was my last order with Temu, I don't deal with companies that is not trusted & infiltrated by elements. I tried speaking to an agent from Temu but, I don't speak emojii language & his interpretation of my complaint fell on deaf ears.
124 replies
6 months ago
Southern Sun Waterfront Cape Town wasting precious water to their thirsty garden spinklers
Since my email of 20 October 2025, sent to Southern Sun regarding the blatant waste of our precious water to their thirsty sprinkler systems at Southern Sun Waterfront Hotel in Cape Town has since had no reply I will re-post my complaint here on hellopeter: "Good day, I would like to bring the following matter to your attention. I daily use Buitengracht street on my way into the CBD, Cape Town. I noticed around 5:30am every morning that your sprinkler system is wetting the roadway & wasting much of our precious water. Not to the plants but by sprinkling into the road way and leaving a huge puddle of water In the roadway. The spot is under the big trees towards the robot intersection of Hans Strijdom Avenue. Can your the estate manager look into this issue and please adjust the sprinkler system to effectively wet the greenery and not spill so much into water into the roadway."
106 replies
8 months ago
Why does TEMU deal with GFS Express? bad delivery company
Why does TEMU deal with GFS Express? My parcel has been in transit from JHB to CPT for since 17 August 2025 till 22 August 2025 (6 days). Tracking shows "Out for delivery" since 20 August 2025. Clearly they the worst courier in South Africa, with a terrible child's play tracking website. I called their phone number and once I select #2 on my keypad for deliveries the call gets cut by their system. Clearly another ******* COURIER company.
0 replies
12 months ago
Identity ***** account opened at Mr Price Money
I sent my complaint about a *****ulent account that was opened up at this establishment on 28 February 2024 and since had no feedback up until today. Because of their negligence and ruthless dealings without proper investigation a huge amount of credit was freely given to *****sters to buy whatever from their shops. If they are so "thorough in opening a *****ulent account" why do I as an identity ***** victim have to wait for months to clear my name from Transunion? I made sure to inform my family and friends to avoid any dealing with Mr Price or purchase any of their store products. They clearly an ************* company.
0 replies
16 months ago
Great service!
Great online experience and delivery to Cape Town, with the purchase of my Centurion gate motor and accessories.
0 replies
Review Distribution
5 Star
12 (20.689655172413794%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
8 (13.793103448275861%)
1 Star
38 (65.51724137931035%)