TW
Tammy W
Active since Feb 2024
10
Reviews
0
Industries
Reviews
10 reviews3 months ago
An amazing gent assi...
An amazing gent assisted me yesterday was patient and willing to help thank you Brad for being so kind and helpful
56 replies
8 months ago
Press panic button 6...
Press panic button 67 tines and ignored during attempt *******
106 replies
8 months ago
Amazing people both ...
Amazing people both Simpiwe and Refilwe great to deal with they deserve 5 star rating and pineapple should be proud of these 2 ladies ❤️❤️
53 replies
8 months ago
Refilwe has always b...
Refilwe has always been excellent help is she leaves i change my insurance thank you
1 reply
16 months ago
Checkers Leaping Frog
Checkers Leaping was fantastic during their first week of operation, but sadly, they’ve now become just like the rest. I went to purchase R99.00 Cell C Data, and instead, they sold me Cell C Home Data. When I questioned why customers must endure long waits while staff stand around laughing and joking, it felt like selling me the wrong data was just a way to retaliate for pointing out their poor service. As a result, I’ve wasted R99.00. It’s shocking that not a single person at Money Market seemed to know how to sell data properly. Checkers, please train your staff!
0 replies
22 months ago
Mark White Motors Lonehill
I visited Mark White Motors for the first time about six weeks ago and was completely surprised by their amazing customer service. Everyone was friendly and extremely willing to help. I went back yesterday for a minor problem, and they treated me like I was their only client. Wonderful service, fantastic employees, and a great dealership. Keep it up, Mark White Motors!
0 replies
23 months ago
AFRIHOST .COM
Wow, this company is terrible. I signed up for a service and then struggled to log in. They charged me double the agreed amount and blamed it on me. I have a voice recording of the amount I agreed to, but they claim I'm lying and keep insisting I agreed to the higher amount. Please think twice before choosing Afrihost—they are the worst.
0 replies
25 months ago
EBK AUTO DEALERS
Despite financing through WesBank, the initial payment remains unprocessed. The situation began on February 11, 2024, at EBK Motors Rosettenville when we visited to explore a car they advertised. Despite preapproved finance, the vehicle exceeded our budget. However, after a successful test drive, we opted for an Opel Corsa Eco Flex. Yet, during paperwork, another customer arrived offering cash for the same vehicle. An EBK salesman's remark indicated a preference for cash, raising suspicions. The Opel Corsa failed its roadworthy inspection, and our request for the report was denied. We shifted focus to a Fiat 500, meeting our requirements. Obtaining the license disc proved challenging despite numerous unresponsive calls. On March 1st, we visited the dealership to collect it, facing a delay. Despite setbacks, we eventually obtained necessary documentation. On March 11th, 2024, the vehicle failed to start, towed by Auto & General to our home. Despite numerous attempts to contact EBK, all calls were declined. I took over on March 13th. Efforts to contact EBK were fruitless until contacting WesBank via email. A WhatsApp message from Warrick assured assistance but provided no resolution despite sharing video and location. Requests for a loan car were initially ignored until mentioning the Ombudsman. The car was eventually collected on March 15th, 2024. We've owned the car for precisely 1 month and 1 day, driving it for only 26 days, facing 21 days without a car. This situation has been frustrating. On March 19, 2024, Warrick questioned who changed the starter, implying we worked on the car. This morning, March 20, 2024, I inquired about the situation's status, told to wait as they investigate and need to play detective. While they investigate, we bear financial strain and inconvenience. Despite mentioning during the test drive that the car needed a specific starting procedure, we trusted their expertise. Requesting contact details of EBK Motors' owner or DP was declined, advised all messages go to the manager, which seems misleading.
0 replies
26 months ago
WE BUY CARS
Our experience with this company has been extremely frustrating. We arrived with a preapproved loan for a vehicle, completed all necessary paperwork, and patiently awaited delivery, only to be told at 6:20 pm that the car we selected had been sold. Later, at 8:58 pm, we received six messages indicating the car was available again. Believing the issue was resolved, we returned the next morning, only to hear once more that the car had been sold. Shockingly, not a single salesman offered assistance or explored alternative options. We were left to wander the dealership for two and a half hours, ignored by every employee. Feeling disheartened, we left and purchased a car from another dealer. Subsequently, we noticed another GTI listed as available on their website and attempted to inquire about it on Sunday morning. However, when we showed a salesman the photo, he simply responded, "Oh, I don't know where that vehicle is," and walked away. Likewise, when we tried to discuss trading in a 2023 vehicle, another employee ignored us and walked past. Upon our second attempt, he offered vague hand gestures and walked away once more. It's evident that the Germiston branch lacks understanding of customer service. We spent R500k elsewhere due to the unprofessionalism and incompetence of their staff. With three more vehicle purchases on the horizon, I am hesitant to consider We Buy Cars Germiston. Buyers should exercise caution when dealing with this branch, as they clearly disregard customer satisfaction and basic service principles.
58 replies
27 months ago
Rain
I've been with Rain for the past six months, and every month seems to bring new issues. Despite requesting my payment date to be the 15th monthly, they continue deducting on the 1st. Now, they insist on payment on the 1st before considering changing the date. Additionally, they don't provide the option to pay only for the days the WiFi is functional; instead, I'm required to pay for the entire month, even if they've disconnected the service for a significant period. The representative I spoke to sings not to assist you and ignore your request. displaying a lack of willingness to assist. Another consultant I encountered was exceedingly rude and repeatedly tried to end the call. During the third call, they asked for my cell number five times, highlighting a concerning lapse in service provider professionalism. It's disheartening to witness a decline in customer care standards from service providers in our country.
225 replies
Review Distribution
5 Star
4 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (60%)