SB
Schalk B
Active since Dec 2015
2
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Reviews
2 reviews122 months ago
MTN Fraud
Yello MTN,<br> <br> Quick question - how many fraud cases do you want to be opened against MTN before you re look the security policies in place in sharing client data.<br> <br> If I phone my bank today and tell them I suspect fraud on my account, they will immediately block the activity. The Bank will not say - please provide a SAPS avidavite. Speed of intervention is critical when deal with fraud. If you cannot even provide a fraud helpline, how pro-active is MTN in dealing with fraud?<br> <br> As with your other customers, my MTN account has been fraudulently used. I received an SMS that I have upgraded both my cellphone numbers- when I never even phoned or walked into any store.<br> <br> I immediately stared phoning customer care to inform them about the fraudulent transaction. First feedback - please provide a SAPS avidavite. I understand that you require documentation to progress with further investigation, but in \the heat of the moment\" MTN needs to step in and block the fraudulent activity. Do not through it back into the customers face.<br> <br> In terms of the POPI act I demand the following:<br> 1. Full employee details that allowed data base access to my info for the upgrade.<br> 2. Outcome of fraud case logged"
75 replies
126 months ago
Damaged Windscreen
As with other complaints logged on hello peter against Aircare Carpark - we also experienced the same response from Marli (Aircare Carpark Management)<br> <br> We explained to Marli that when we received our vehicle we immediately informed the driver that the complete windscreen was cracked. No defect was listed when they received the vehicle.<br> <br> First she said she cannot address the problem: \Sy is te besig om die yard te ry
0 replies
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