WN
William N
Active since Dec 2015
3
Reviews
0
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Reviews
3 reviews34 months ago
MWeb - Poor sercice
My account was in arrears of R279. Try to phone mweb's helpdesk and waisted more than R60 on airtime there was no answer. I logged 2 queries still no reply. Yesterday I was phone back and talk to a supervisor at billing department. We agreed that I can make a payment of R120 and balance next week. I make a payment of R140 immediately after the call. My acount is still suspended. Why dont they keep to our agreement? Why is the people at billing department not answer their phones?
0 replies
98 months ago
Bad service at Maiseys Plastics - Roodepoort Branch
Yesterday I bought printable heat transfer vinyl for inkjet printer from the Roodepoort branch. I explain to the 'sales lady' what I want to use it for and even show her a image I want to print. I bought a 10meter roll. After I get back home and try to print tie ink wiped off. I phone the branch and they told me that it is the wrong vinyl. The vinyl given to me was for eco solvent printers. The sales lady told me that I told her that I can print on it and make out as a liar. My wife was with me when I bought the vinyl and take it back and also heard that I ask for printable inkjet vinyl. I try to print on a half meter. They gave me half meter back and said they will refund the 9 meter today. This morning I send a email to the 'sales lady' to ask when they will refund. She replied back that she told me that is take 3 to 4 days. Make me out as a liar again. Why do I have to wait for 3 to 4 days for my money to be paid back and just for 9 meter after the sales lady was at fault.
0 replies
126 months ago
Don't want to replace faulty parts.
I bought several components at Matrix in Randfontein on the 09/12/2015 at 13:03 which they installed except the hard drive. This morning on 16/12/2015 the computer won't start up. I take it back this morning on 16/12/2015 at 10:00 and they look at it and suspect the motherboard is faulty. There was no lightning or power surges. The computer is swithed off and plugged out every night. They wont replace as the said that the guarantee is expired and the warranty is now in place and the motherboard needs to be send in and it can take a while to replace. I take the PC back on the 7th day. The sales person was Martin and invoice number was 104732. If it was the 8th day I could understand that it have to be send in for repaires but isn't they suppose to replace till the 7th day.
75 replies
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2 Star
1 (33.333333333333336%)
1 Star
2 (66.66666666666667%)