IL
Ilze L
Active since Dec 2015
2
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Reviews
2 reviews57 months ago
Pathetic Takealot Service
I am still waiting on an order placed 24 June 2021. The courier guy delivered it to an unknown address, and Takealot is doing NOTHING to solve it. I have spoken and reported the issue so many times, yet their customer service is simply pathetic. The courier delivery guy (Rondebosch manager) accused me of receiving the order, yet I wasnt even in Cape Town when he claimed to do this. No signature or proof of delivery on the order. The most annoying thing is how Takealot is handling this. I guess they got to big for their boots!
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126 months ago
Tokara Restaurant Overrated
I made a reservation at Tokara-It was my birthday celebration, and I asked 2 friends to join me, since we had just celebrated their birthday at Newton Johnson restaurant in Hermanus, and had an incredible experience. Previously I brought an overseas guest to Tokara, my partner is vegan and I requested a meal for her. The meal was so impressive-our guest could not stop talking about it, her vegan meal a special creation that made us all compliment the chef. Since then we have only recommended Tokara and hence me thinking it to be an obvious venue to celebrate my own birthday.<br> <br> My experience however left me feeling utterly disappointed ! It felt as if we were part of the December rush-no preparation re a vegan meal, all the meals ordered were average-it lacked flavour, was cold, and extremely pricey. Beef was sinewy, poorly cooked - not to mention paying R75 for a bowl of strawberries& 6 raspberries! The obvious thing was to complain, but bear in mind this was a birthday-not the place to spoil my day and make a scene in front of my friends who have just treated us at another FAR superior restaurant. I was asked to rate the meal-its a week later and I am still waiting 4 a reply !
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