SZ
Sizwe Z
Active since Dec 2015
5
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0
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Reviews
5 reviews1 month ago
Pep Parkdene is a ****, don't buy a phone there.
My wife bought a phone last week Monday and it stopped working this Yesterday and they are telling her that they can't give her a new phone instead they will take it in for repairs which could take 3 to 9 weeks, while the paper says 7 to 14 days, how do you expect a person to stay without a phone that long and the lady that was assisting her at PEP Parkdene was very rude.
0 replies
8 months ago
Tenants are not treated with respect.
This is to express my disappointment on this place as a whole. This is after being now bul**** by the guards that were on night shift on Sunday. I sent my brother a visitors code as per normal, the guards stood inside their guardhouse and did not come out to attend the visitor at the gate and told my brother that if the person that stays at the complex has fingerprints registered, then they need to open the gate and then closed the window and the door and stayed inside. This is one of many issues that I have with this place. We pay for parking and yet we do not have designated parking bays. I asked them to debit my account on the 20th or the next business day as my salary gets paid on the 20th even if it is on a Sunday and we agreed that they will then debit my account on the next business day, on 2 occasions they debited my account on the 19th which inconvenienced me heavily as they debited money that was meant to pay Lobola on that very same day, till today no one responded to my complain. which is the same thing that happened when i reported the security guards issue, Katleho blatantly ignored my texts.
0 replies
14 months ago
Mancosa not wanting to take accountability.
On the 6th of August last year I was writing an exam on the Mancosa page when it through me out on the last our of the exam, I tried logging back on and It gave me an error saying "Please note that you opened an OSA in another window. Please continue with your exam active window". There was no active window as I restarted the system all together. I called the student support line and they told me to wait as they are still waiting for response from their IT department until I ran out of airtime. I waited for a minutes hoping they would call back and no one did, i then had to buy airtime again and called them back, only for the lady to tell to just write what I could in the 47 minutes. I told her that it was impossible to write an 8 hour exam in less than an hour and she insisted that I write and submit what I could, I then wrote and submitted only 2 questions out of the entire exam and please note that i was now under panic.
71 replies
30 months ago
Mancosa doesn't care about their students and will not respond
I paid my fees in full last year around this time and then later in November last year I received a call from their finance department saying that they are still waiting for my payment, I then sent them the proof of payment and heard nothing from them since, early this year people were receiving their results and I didn't, so I called them and they said that I should send an email to their finance department of which I did and there was no response I then went to their App and was told that I should contact the finance department department again, this went on and on until It was time for pre-registration again in April and only after having spoken to a lady who wanted to ask if I'll be registering again for the second semester and then I explained my situation and only then my results were released and by that time I had given up and even missed KCQs, I then sent an appeal which was approved but only on a Saturday afternoon when the KCQs were closing the next day, bare in mind that I had never received any correspondence from Mancosa on a Saturday.
393 replies
126 months ago
An apology would have been appreciated
I bought tickets for 3 people to Umtata and specified that one of them was a child but that wasn't taken into account, the tickets were for 3 males, but the receipt shows Mrs and the destination of the tickets was Queens town but I had said Umtata, when I called to query this i was told to go back to the person who sold me the tickets and the lady with an attitude started by saying they don't change tickets after 2 days and that I should have checked my tickets before I left so the only thing I could do was to pay 10% plus Vat, I asked her why should I pay if I wasn't the one who captured the incorrect info, she then replied with an attitude that it was my responsibility to check the tickets, when the Manager other there he did not even care to apologise, for the time and money waisted on driving up and down.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
4 (80%)