LO
Lorrecta O
Active since Dec 2015
5
Reviews
0
Industries
Reviews
5 reviews19 months ago
Disconnected because of payment issues with payfast
I have been trying to sort a card payment query since 02/10/2024, which has caused by line to be disconnected . Spoke to Thato , Jama Andile amongst another’ who could not resolve my query . Thato advised that I use a different card , which I did . Promised to generate an and send me a new payment link , never happened - Every day it’s a different story . .Called the manager Warren who was too busy to take my call and advised via Mbali that my query has been escalated to Vuma . This is surprising cause Jama to me that the query will be escalated to Vuma on the 3rd already .Also tried the Wattapp line and received no response , also logged a ticket on client zone . Still waiting for feedback
0 replies
54 months ago
Change of courier
The iStore Online Shop should really consider changing their couriers, because I have been waiting for my parcel for 3 days now and it was supposed to arrive on Tuesday. The couriers you make use of, give you guys a bad image and it’s such an inconvenience to customers
0 replies
54 months ago
Worst service ever
Head of security hung up on me while i was talking about a complaint. i have been waiting for my parcel since Wednesday and it’s been 2 days now. One of the drivers even messed up my address which resulted in him not showing up at all.
0 replies
63 months ago
VR- 25121-40772
We applied for Fibre and paid in November 2020 , the connection was only done on 19 Jan 2021 . We have been waiting since then for connection.Dealt with a number of people at afrihost , Vuma and Brihgtline all this people either promised to get back to us or get a line provisioned but they never call back. Here are some of the names - Afrihost-Amanda , Victor , Sifiso - Brght line -Lerato- Vuma -Bibi
0 replies
125 months ago
Branch not opened for business
I was at the PostOffice on the 24th Dec just after 13:00 and found the branch closed -the working hours are suppose to be till 16:30pm week days . On Sunday I went back again at about 10:00am and I again I found the branch closed .Working hours are suppose to be from 9:00am to 13:00pm on Sunday's. This is very frustrating as I had a parcel to collect which was posted in Durban on the 4th and has been in transit since.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
4 (80%)