TM
Thamsanqa M
Active since Dec 2015
4
Reviews
0
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Reviews
4 reviews3 months ago
Don't fall for Dial A Guard, Here's how they operate.
A classic ****mer. I really feel bad for people that don't know how this works... My cousin asked me to assist with a call he received from them. I did not have the time to look them up. Here's their modus operandi: 1. They call and make a lot of noise about their "offer" usually linked with a "loan" of sort of "your amount" 2. They make you authorise a debit order on your app/phone. WHICH I WOULD NEVER. Why authorise something you don't want/need. 3. They claim it has a "Reference" number associated with it. So that they can quote you on the loan you need... Really? The said reference number however, pops up on the "request" they send you. So, why authorize when you can just give it to them...?? Beats me. Let's just say, when I pointed that out, they stopped calling. Let's just say, they haven't called since, lol
0 replies
9 months ago
Hurt by the serviceman.
Bryanston Nicolway, yesterday the 08/07 /2025 - we had the great pleasure of going to one of your stores. Now, whilst I often tip and express my gratitude to your staff directly, under exceptional cases ie NewMarket Square, Alberton. Yesterday was gut wrenching. We popped in for our usual once a month tradition to savor the moment & celebrate life through some ice cream. PS. It's always been Pauls. Did we not get served by an arrogant, upset & outright sour serviceman. The minute we walked in, he was already naar. I did not even care to ask his name but I did try to crack a joke, to perhaps establish if we're the cause but nope - he was not having it. Yesterday was our day to get the ****pies and nastiest service. I am so hurt cos where then do I go to next? Whose Ice Cream do I start consuming hereon bcs I'm definitely not going for those other brands. Whatever that gent was going through, please help him out and kindly remind him that he is being of service and some kindness will take him a long way.
0 replies
60 months ago
Don't BOTHER TAKING a CONTRACT from: Telkom and Mondo
I took 2 contracts from Mondo over a year ago. These were provided through Telkom. Within 7 days one phone was just not cooperating. So, I asked them to take it back and they did. Since then, I had to be the one calling to follow up. This phone was taken in Feb/March 2020. Corona came and corona stayed with us. I kept paying for a phone I don't have till today. Eventually, after countless calls and attempts to find some resolve, a case number was issued: 57140444 wherewith I was told (over 3 months ago) that the said contract would be cancelled, and the money deducted would be refunded given, Telkom has just been taking money without any recourse I have tried customer service, going to the store and clearly this is not going anywhere whilst telkom continues to deduct about R2k from me on a monthly basis. I don't know when this stops but it has to.
0 replies
125 months ago
This man is Amazing!!
My wife and I went to the branch to seek assistance with her deactivated card (Due to exceeded chances to use an ATM machine)<br> <br> We got there and the gentleman was in his office minding his own business. The que cards at the branch are not necessarily clear to inform the client where to go to especially for inquiries (At least that's what I thought/expected we'd need to do)<br> <br> We couldn't see anyone on the floor to advice us and you can imagine the ques at the bank as well.<br> <br> Nonetheless my wife proceeded to his office, and the gentleman left everything he was doing and offered to help. I didn't expect that. He seemed well focused in what he was doing.<br> <br> To say the least, he made the need to use cards almost unnecessary, by literally taking us through other forms of accessing funds from my wife's account. I'm a computer fanatic, and as much as I knew a lot that FNB has to offer, it is through this man that today, I truly believe I only knew probably 10% of its offerings.<br> <br> Withdrawing through Cellphone banking. eWallet you name it
75 replies
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1 (25%)
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1 Star
3 (75%)