Active since Jan 2016
Here's a plea to the Standard Bank and the whole banking system in South Africa. My non-resident bank account is being systematically raided by fraudsters. Last month it was SR Direct through SagePay and this month it was two organisations SR Direct again through SagePay and SCB-ZFuneral. All for R99.99 - that's R300 in 2 months. Where will it stop? I'm contacting Standard Bank and SagePay again. Anybody know how to reach the SA Police on this? This is annoying and frustrating! Martin Moore
Yet another unauthorised debit on my Standard Bank account - and I don't even live in South Africa. It happens every 6 months or so which to me indicates fraud. Why can't the South African banking system sort this out? This time the company is SR Direct but I can't find details of it. Standard Bank is never interested and SagePay processing the debit also doesn't want to know. SagePay did give me a phone number but, from the UK, it just rings out. Welcome any suggestions. Martin Moore
<p>My account has been hit again by an authorised debit processed by Sage for 1 Call Direct.</p> <p>It's always a company in Durban where these villains live.</p> <p>I though NAEDO was supposed to prevent this fraud.</p> <p> </p> <p>Last time was in February 2016. Then Hennie Heymans of Stracol quickly sorted the problem.</p> <p> </p> <p>Regards</p> <p>Martin Moore</p>
From August 2015 I'd had 2 monthly direct debits hitting my Standard Bank account which were nothing to do with me. I now live in the UK.<br> I complained through Hello Peter about StratCol Ltd which was processing the direct debits.<br> Within 48 hours, Hennie Heymans, CEO of StratCol had responded and sorted out my problem.<br> He organised a full refund and promised that the source of those 2 debits had been cancelled.<br> <br> Many thanks to Hennie and StratCol
Standard Bank has shown how useless it is for a non-resident account holder like me.<br> StratCol has hit my account in 2 separate incidents - one in 2013 involving SO Music and the most recent from August 2015 with 2 monthly direct debits from Lifecare 114931240 and 115317117 fro R99 each.<br> <br> Away from SA, people like me are unaware of the reputation of StratCol and have to dig for the information.<br> So how will this get resolved?<br> Probably never - writing to the Chief Executive of Standard Bank produces nothing!<br> <br> This would never happen in the UK and shows the SA banking system is in crisis.<br> <br> Martin Moore
Since August 2015, out of the blue Lifecare has been raising debits against my Standard Bank account. Because I am non-resident in South Africa, this is proving difficult to sort out.<br> Needless to say, these debits are fraudulent since I live in the UK and haven't been to South Africa for 4 years.<br> <br> I am not and never have been a customer of Lifecare.<br> <br> This has happened before with mobile phone services companies.<br> <br> Non-resident account holders with Standard Bank BEWARE!
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