SK
Susi K
Active since Feb 2016
9
Reviews
0
Industries
Reviews
9 reviews12 months ago
Superb
Today’s 10am CT - JHB Lift flight once again did not disappoint. Excellent service from all ground and cabin staff, plus on time departure and early arrival. Cabin staff member Andre needs a special mention - not in all my 40 years of flying has someone delivered a more comprehensive and sincerely passionate “evacuation procedure” instruction to exit aisle passengers - he took his time with deliberate details and superb eye contact. It felt as though Andre is truly invested in the safety of all Lift passengers and crew, a great way to feel unexpectedly cared about.
0 replies
19 months ago
Relocation Experts!
We moved our substantial household contents from Johannesburg to Cape Town with Execu Move. The very first interaction with relocation consultant Sonja Hough already reflected favourably on this company, and it just got better from there. Sonja’s patience with my 101 questions, reliability ito commitments to action, and excellent communication throughout, made the entire experience unexpectedly easy. The Execu Move crews in both cities were pleasant, efficient and careful with our goods, and I especially appreciated the quality of the special care wrapping, and the expert crating of our valuables including our grand piano. Special mention needs to be made of Justice, Patrick and Angelo for their professionalism, and for the excellent management skills that were evident in the steering of their teams. We couldn’t have wished for a better relocation experience! Thank you Execu Move teams!
53 replies
24 months ago
UNNECESSARY RED TAPE - BEWARE!
My elderly mother did not have sufficient funds in her bank account on debit order day 1 March to settle her Fedhealth MA payment. As soon as this was discovered, full payment was made on 11 March. And full payment was made via the usual debit order on 1 April. Today 19 April, I learned her membership is still suspended (her pharmacist informed me on the ordering of medication). To my astonishment I also learned that if late payment is made to Fedhealth (even by 1 day) and subsequent payment is made, membership reinstatement is NOT DONE AUTOMATICALLY. Not only must full payment be made, but it must also be “allocated” by Fedhealth (which can take up to 7 days). The onus is on the member to PHONE IN AND GET THE SUSPENSION LIFTED which can only be done not on payment date, but after the day Fedhealth decides to “allocate” the payment (which as I already mentioned Fedhealth say could take 7 days, but in my Moms case seemingly was only done on 2 April, a full 21 days after payment on 11 March!!). It’s ridiculous that suspension happens automatically (and immediately) but the lifting of the suspension requires the member not only to make full payment but also request that suspension to be lifted at some undefined future date (when allocated). Imagine the chaos if an emergency hospitalization needed to take place after payment had been made.
159 replies
33 months ago
EXCELLENT CUSTOMER SERVICE
Brilliant service and workmanship from Charl and his team every time. On this occasion they went out of their way to make things happen due to an urgent need to get our vehicle on the road, even when under immense pressure due to the workshop being full. Thank you Geolander!
0 replies
33 months ago
Brilliant communication and repair service
We bought a gas and electrical powered chest freezer from Gas & Solar Appliances almost a year ago. It worked perfectly and then one day, just a couple of weeks short of the 1 year warranty expiry, it just didn’t. We experienced sterling communication and a swift repair service (at no cost) from this company, and can therefore highly recommend purchasing products from them.
0 replies
37 months ago
Pathetic Customer Service
So your system is down the entire day on Tues 12/4/23, it’s erratic on Wed 13/4/23, going down again in the afternoon, and on Thur 14/4/23 when I call in advance (so that your client, my 83 year old mother, doesn’t AGAIN have to be inconvenienced with a unsatisfactory trip), you tell me (because I ask) that you only have ONE customer service clerk in today, and confirm that the queues for assistance are very long. Duh? Are you surprised? Seriously ABSA ROSEBANK MALL? You are a big branch, how can this be your plan after 2 days of no service?? Total lack of care for your clients. Move to Standard Bank guys.
159 replies
45 months ago
VITALITY TRAVEL DISAPPOINTS IN EVERY WAY POSSIBLE
Vitality Travel Long delays when calling in for assistance with booking. A toothless agency that can do no more than you can in making your own bookings. And don’t expect a call back to your query when one was promised, it won’t be forth coming. Get the wrong agent, and they won’t even be able to tell you if you need a transit visa for London Heathrow if immediately catching a connecting flight. Bearing in mind that BA is one of Vitality Travel’s biggest Airline partners, where big discounts have been negotiated, one would think agents would be better informed. Lastly, don’t dare mention that you are unhappy with their inflexible offering (let alone use the word toothless!) you will have the phone put down on you. So if you just want someone to guide you through the process of selecting flights online and paying for them, then this might be your home. For anything more, go elsewhere. The cost of less frustration - PRICELESS!
0 replies
45 months ago
Unbelievably good service!
#DiscoveryDidGood I received outstanding service today from Joelene Scholtz of Insure24 working for Discovery Insure. I had a flat tyre and within minutes Joelene had arranged for a service provider who arrived some 20 mins later. Tyrone was pleasant and efficient and done with the tyre in 15 mins. All in all this took less than 45 mins from start to finish, including the immediate follow up call from Joelene. Thank goodness for Discovery Insure and the incredible service providers they engage for their members. Thank you to everyone involved!
134 replies
124 months ago
Oscar Juicer Buyers Beware and Be Informed
Should you be considering improving your health by buying the famous Oscar Juicer, be aware of the following:<br> For your +/- R4500 plus investment in this juicer, be assured that you are likely to be replacing the juicer strainer every 6 months or so at around R560 per occasion, as the quality of this Korean made plastic component is poor, it cracks at the slightest pressure (components are cleverly NOT covered by the lifetime guarantee). But not only that, be assured that as they are usually out of stock of this item, you might even wait weeks to get the replacement. And if Healthmakers advises you they will get an answer as to when the product will be arriving after their next meeting (Tuesdays only it seems), also know that their promises to contact you to let you know about shipment will not be honoured, best you diarise to call each Wednesday and hope to get an answer. While this is an excellent product, 4 juicer strainers later, I so regret having purchased it. My Russell Hobbs R600 centrifugal juicer worked just as well without all the hassle. Imagine, I could buy a new one every 6 months off the shelf!
0 replies
Review Distribution
5 Star
5 (55.55555555555556%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (11.11111111111111%)
1 Star
3 (33.333333333333336%)