Active since May 2016
3
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Reviews
3 reviews8 months ago
Very disappointed RAGE Shoe in Fourways Mall
I am extremely disappointed and outraged by the shocking treatment I have received at your stores on two separate occasions. The first incident occurred at RAGE Riverside, Johannesburg on 2 August 2025. The second and most recent happened today at your RAGE Shoe Store in Fourways Mall. Today’s experience was absolutely unacceptable. I visited the store to make my monthly payment and requested a new store card. Instead of being assisted, I was sent from pillar to post and told my cellphone number does not match my account — which is completely false, as I only have one number. Out of frustration, I then requested to settle my account and close it immediately. After calling the RAGE offices, my profile was verified and cleared, yet I was still refused the right to close my account. Instead, I was told to “draft a motivation email” to justify my request. This is beyond unreasonable. What kind of retail store denies a customer the right to close their account after full settlement? The conduct of your staff was not only unprofessional but also humiliating. I have never in my life encountered such embarrassing, dismissive, and unacceptable behavior from a retail brand. I demand urgent clarification and resolution on this matter. If RAGE values its customers, I expect this issue to be treated with the seriousness it deserves and resolved immediately.
0 replies
17 months ago
Food never delivered
I am writing to raise a concern regarding an order I placed through Uber Eats on October 30th, which was never delivered. Despite not receiving the food, I was still billed for the order, which has caused significant inconvenience. Could you please investigate this issue and provide a refund for the undelivered order? Additionally, I would appreciate any information regarding the delivery process breakdown and steps being taken to prevent similar issues in the future. Thank you for your attention to this matter. I look forward to your prompt response and resolution.
0 replies
32 months ago
Dissatisfaction with FNB First National Bank South Africa
On the 15th of August 2023 my Mother Passed on, as I was starting to make funeral arrangements on Thursday the 16th August which needed money. I decided to withdraw money from my First National Bank Savings Account which is linked to my Cheque Account, to my surprised my savings was blocked by FNB ***** Department due to SAFPS - Southern African ***** Prevention Service (SAFPS) that I was not aware off. Subsequently, I visited FNB at Fourways Mall to rectify the issue to access my funds and utilize them to plan for my mother’s funeral accordingly. I was sent from pillar to post, we finally agreed with the bank that my Savings Accounts was going to be closed within 24 to 72 hours and my funds would be transferred to my cheque account. This has caused a huge frustration and financial impact to me and my family as we fully depend on the savings Despite my efforts to resolve this matter through the appropriate channels, I have not received a satisfactory response or resolution. This lack of communication and support has only exacerbated my frustration. I understand that issues can arise, but the way they are handled speaks volumes about the integrity and commitment of an institution to its customers. As someone who has entrusted their financial well-being to First National Bank, I believe that my concerns deserve prompt and transparent attention. I kindly request the following actions: 1. An immediate close my savings account that is BLOCK and release my funds. I believe that addressing my concerns in a comprehensive and empathetic manner is in the best interest of both myself as a customer and First National Bank as a reputable financial institution. I am open to a constructive conversation to resolve this matter promptly. Please acknowledge receipt of this email and provide me with a timeline for when I can expect a substantive response.
132 replies
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