Active since May 2016
5
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Reviews
5 reviews65 months ago
Very Bad Service
I ordered a Q9 Smart watch which after a few weeks showed a default on the watch. Firstly the website is not user friendly and with the help of someone that I had to message through FB i still struggled a lot. Eventually I manage to write to them. They gave me an e mail address to send i video showing the default of the product even though I attached an image already. The e mail provided was for someone who had already left the company and they gave me another e mail address to use. I then sent the email again. in the mean time my smart watch stopped connecting to my android phone, I then made them aware of this time and they requested me to send another video. I then asked them why should I send another video, I already sent you video showing a default of the watch. Elana the person who is communicating keep on referring to the second default and I keep on telling her that I only made You aware of second problem I experience with the watch and that already have a video showing a default with the product. It feels like she does even read my message properly to reply accordingly and she just replies. I have been waiting for the exchange since March 2020.
0 replies
68 months ago
Bad service.
I am not happy with the service for an exchange of an item I ordered that has a default. Firstly I had to go to FB to message DX in order to help me on the website and still I struggled but eventually manage to send the a message with an attachment. They gave me an email to send a video of the product showing the default. Did and it was not successful they then gave me another e mail to send and mentioned something about the person responsible has resigned. I sent another email and after sometime asked them about it and they could not find it, Isend it again. My watch has another default now that I also advised them on and they want me to send them a video. I have not heard a single word about my refund being processed or anything and they asking me for another video. It's been almost 5 month still waiting. I am not happy with the service and I am really irrate now.
0 replies
71 months ago
Excellent Service
I have had nothing but good service. Quick delivery, Excellent product and good advise. Thanks Christo
0 replies
95 months ago
Best energy drink.
Good day I absolutely love red bull as an engery drink out all energy drink, I prefer the taste of red. Would love to have some merchandise that show the name brand of the drink I like so much.
0 replies
108 months ago
Truworths bad service
<p>Im not very happy about the service I recieved can some one please phone me asap.</p>
112 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (40%)
1 Star
1 (20%)