TS
Tamaryn S
Active since May 2016
22
Reviews
0
Industries
Reviews
22 reviews4 months ago
Tens of thousands of rands worth of jewelry ****** by helpers placed. Beware!
Two different helpers placed by Smart Helpers and both stole. Management fees are paid to the agency however the helpers did not conduct themselves professionally nor was my house cleaned. When concerns were raised the helpers became defiant. When taken up by Smart Helpers all they offered was to replace the helpers. Management fees are paid and helpers are said to be trained but services aren’t rendered. This all happened in my third trimester with limited movement in my hands and expected a competent helpers to be selected for interviews.
0 replies
5 months ago
Accelerate support inefficient
Accelerate make empty promises to move fibre to new home. I was informed that my fibre line would be moved seamlessly to my new home once the line has been released. Since then there are many excuses to explain why the line has not been activated. The latest is that it will take a full calendar month to move the line.
0 replies
14 months ago
Discovery ignores ART benefit authorization requests
Waiting three weeks for authorization for an ART procedure that is time sensitive. The ART department has not responded to any communication which was sent to them despite my broker following up regularly and escalating it to executive level. Going through an IVF process is time sensitive, physically, financially and emotionally taxing and Discovery makes it more difficult my delaying authorization of procedures despite the benefit being activated for the past three years.
109 replies
14 months ago
Seamless panel beating experience
Great experience having the panel beating completed. The process and final product was of a high standard. It was appreciated that the owner saw personally sent updates and the work was completed in good time.
0 replies
15 months ago
Discovery practitioner payments outstanding
As a healthcare practitioner I have never experienced difficulties getting paid by Discovery. Last week I was aware that Discovery had technical difficulties however it appears like they worked throughout the weekend to ensure that Patients PMB applications are approved for treatment and loaded the week’s payments so that I as the practitioner is paid within a week. As a practitioner, thank you for not only ensuring patients received treatment but that practitioners are quickly and easily paid.
56 replies
17 months ago
Woolworths Retail Crossing, Roodepoort Appalling service and quality of fresh food
A Dash order is placed almost every Sunday at Woolworths Retail Crossing. The quality of the food received is appalling (rotten vegetables delivered). It was noticed that Dash orders are left in the sun whilst waiting for the courier. On the App it states that the food item is out of stock however if you went in store you would find it. Dash deliveries from this store is waited on sometimes for hours before it is received.
0 replies
18 months ago
Dotsure: pet insurance made easy
What an amazing pet insurance! Not only are they the only pet insurance that covers rabbits but they ease the distress when your pet is unwell through their simple claim process and payout within 24 hours. Their consultants are also a pleasure to communicate with, very professional.
53 replies
18 months ago
Umvuzo makes it near impossible to pay claims.
Several attempts have been made in the past and recently for payouts to Umvuzo clients. All banking details have been mailed to Umvuzo two years ago and again this year resulting in no payments made to healthcare provider. Follow-up emails are sent to confirm receipt of mails with no response. I have also stopped phoning their agents as they are rude and argumentative. This results in clients not being able to seek the mental health help that they require.
265 replies
26 months ago
Continuous fixing & breaking of fibre connections by Metrofibre
My fibre connection was down two weeks ago when contractors were working on a fibre line in my complex causing my line not to work. Since then every time the contractors work on a line another goes down. My line is down again for the second time. It’s been four days where I am paying for fibre but unable to work. I’ve spoken to several people who ensured me that contractors would be in contact with me the same day. Again today I followed up on the progress and was given a reason why no one had contacted me after four days to fix the line. Again no one contacted me to arrange to fix the line as promised. As a result I’ve had to spend unnecessary money to ensure that my work is done. No explanations are required, Metrofibre just needs to fix the line & work with contractors who are equipped to do the job as it’s unprofessional to continuously have lines go down each time a contractor works on a line.
170 replies
26 months ago
Hotel Sky service delivery is appalling
We love dining at all the restaurants at Hotel Sky however the service of all staff when making a booking and service is appalling. We’ve booked numerous times and staff are in such a rush to make the booking that they don’t take down contact details correctly. In the past our table was also given to someone else on arrival. The Eclipse Restaurant specifically never picks up the calls when reception puts you through. Again this morning I made a booking. I saw that all my details were incorrect. I called to correct the details so that the table is reserved as I’ve already made payment. The receptionist spoke over me whilst I was giving the correct details & the call was ended before she took down all the details.
0 replies
Review Distribution
5 Star
4 (18.181818181818183%)
4 Star
1 (4.545454545454546%)
3 Star
0 (0%)
2 Star
3 (13.636363636363637%)
1 Star
14 (63.63636363636363%)