ST
Storm T
Active since May 2016
5
Reviews
0
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Reviews
5 reviews24 months ago
Terrible Provider - Just selling you the dream!!
They sell you a dream! Free month, free router and fast service. Until you sign up with them! Then its no contact and terrible service - actually no service at all. The representative that signed you up doesn't answer your calls, you have to search for the company online and contact them, only for the person at head office to tell you that they receive a report every Tuesday to tell you that they "waiting to go live" they cannot give you further information as they do not have any. In the interim, they are waiting for more more people to sign up in area BEFORE they will actually go live in your area. Until then, they will not give you the answers you are looking for, switch on your fibre, "go live", answer you questions directly, or assist you in anyway!
0 replies
41 months ago
Great experience, fr...
Great experience, friendly service and professional advice
132 replies
106 months ago
Descrimination against sick people!!!!!!!!
<p>A liberty life agent came to speak to me to find out if I was interested in their life policy and their retrenchment plans. We spoke and I told him about my history and so forth. When it was time for the follow up appointment so that he could tell me how much I could put away in my retirement fund and that, obviously we talked. He told me that Liberty could not cover me for life insurance or I am a risk for life insurance and therefore Liberty will not give me cover. This reason is because I have Relapsing Remitting Multiple Sclerosis! Therefore I am a risk. A lost cause! ***! I know there is no cure, but thank you for making it feel so much better! It was not my fault I was diagnosed with MS, NO-ONE in my entire family has it. So explain the descrimination! Explain how I must not be angry and just accept. The agent had told me that one of his colleagues had explained to him that it's like buying a used car and trying to insure it as a new model. Really?! That's disgusting!</p>
135 replies
106 months ago
Refuse's to approve meds even after DR motivation
<p>I have Relapsing Remitting Multiple Sclerosis. I have been on the Betaferon injection for 3 years. I have requested my doctor that I stop taking it as I cannot handle the marks and pain anymore, so he told me I cannot stop as I will relapse. There is a tablet form (Aubagio) of the medication I can take though. I have sent everything through and he has filled in all the paperwork and motivation for me as well. We submitted it to Medshield and now they have declined it because it is not on their medicines list. I sent them another email explining to them that the medication is specifically for MS patient ls and has been approved on the South African Medicones Council. Still they come back to me and say it's still declined as it's not on their list. The betaferon was also not on theit list so they do make exceptions. I'm not asking for both, I'm asking for a replacement. I am sick and tired of fighting for **** for a condition I did not ask for, for a condition there is no dam cure for. Yet my neurologist must try and motivate something that they; who have no idea how I feel on a daily basis or what I go through on a daily basis; just decline's anyway because they look at some stupid list which hasn't been updated in ages. It's always a fight! A battle! It's so infuriating! </p>
675 replies
121 months ago
TERRIBLE SERVICE!! - TRYING TO GET CHRONIC MEDICATION
<p>I joined Medshield in March 2016, filliing in the application forms with all my medical history as one would informing Medshield of EVERYTHING! My application was approved with no waiting period, but as soon as i started sending my chronic forms with my prescription from my neurologist through thats when everything went wrong. I have Multiple Sclerosis (MS). one after another they rejected everything. i kept calling and they just wanted more information. they requested a motivational letter from my doctor WHICH I SENT THEM! but still they rejected it. my doctor called Medshields chronic department, still they said i do not need the medication as i have not relapsed in over a year but the reason for that is because I WAS ON THE MEDICATION! they still rejected it. i called them after that and they said i do not meet the requirements as for the same reason, i do not meet the requirements, I havent relapsed in over a year. i also then explained to this woman its because of the medicine, its not like the normal flu where when you feel better your stop taking medicine. if i should relapse then they will pay for everything! i have to now fight this, i ask to speak to someone who understands the condition and not to someone that just reads what is written on their dam screen! I WANT TO KNOW WHO DECIDES WHO CAN TAKE THE MEDICATION AND WHO CANNOT, IT IS NOT OUR FAULT WHEN WE ARE DIAGNOSED WITH CHRONIC ILLNESSES AND HAVE TO LIVE WITH IT AND YET MEDICAL AIDS ARE LIABLE BY LAW TO COVER THE COSTS BECAUSE ITS ON THE LIST OF 26 ILLNESSES BUT THEY WILL REFUSE BY ANY MEANS NECESSARY! VOTED ONE OF THE TOP 5 MEDICAL AIDS IN SOUTH AFRICA, I DONT THINK SO!</p>
234 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)