Active since May 2016
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2 reviews111 months ago
Refusal to cancel incorrect contract from telesales..
<p>In March 2015 I was offerd a Data deal via Telesales from Vodacom. The wrong device, data volume and cost was received. I contacted them immedially and was promised it would be sorted out. The device was picked up inMay 2015. This has been confirmed. I am still being billed and pay for this contract. They refuse to cancel it. I cannot stop p[ayment as I have a few contracts with them.All EMails to customercare are answered ( about10 and sometimes a consultant calls me back. To give you a bit of HOPE they make promises that they will sort it out. I went as far to see when it would be cancelled and was informed by that department that they have heard NOTHING and it will be inforce till the end of the contract in 2017.</p>
56 replies
120 months ago
New Cylinder Head Lasted 40 Km. Refusal to replace.
<p>In January I bought a cylinder head from SQP Engine Components in Cape Town for a 2Lt TDI TATA TEelcoline. Warranty for 1 Year or 10000 km issued. In April I had the funds to have it fitted by a mechanic. The vehicle was driven by me, the only owner since new and after 40 Km the engine made strange noises and I stopped it. The vehicle was taken to a well known auto clinic in Cape Town and inspected and a quote given. It was established by them that one valve had collapsed from the new cylinder head and danmaged the piston. Bobby at 0761530217 from the Durban Branch was contacted. He informed at the end of the day that the engine had been tampered with, engine had no oil, there was no water, you can,t wait 4 months to fit the head and that they would not stand by their warranty. The total cost to repair the engine is 35K. All I want is the faulty cylinder Head to be replaced at 7.5 K.</p> <p>Please Help. Sorry pics won,t load, They will make any bakkie owner cry.</p>
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