Disgraceful, disgraceful, disgraceful

I have been a member for some 40 years and I am on the hospital plan… normally the hospital plan covers in hospital procedures ONLY… But when I had to go into theatre in hospital to have multiple extractions and dental work they say such things are not covered by the hospital plan and that I would have to have it done in the dentist chair presumably under local anaesthetic. The surgeon insisted that this required a general anaesthetic in hospital given that the operation was complex took 100 minutes… if they tried to do that in a dentist chair in a normal surgery , which is covered they say by my medical aid hospital plan, it would’ve risked my life… So 40 years of payments with no claims for in hospital procedures, when I needed Profmed the most they let me down badly… disgraceful, disgraceful disgraceful