Non-existent App Service - Issues outstanding since 27 August 2025

On 27 August 2025 I sent this email: "Good day I am extremely frustrated! A few months ago I sent an email regarding the Digital Face Scan which I couldn't get to work - since then crickets!! I've tried again today and the same problem - a frozen white page!! Then I tried to use the Wellness App and that is defaulting to No Pending invites, with no way to login. Another glitch? It would be a useful service if you published what is not working and when these issues are likely to be fixed." Since then the same issues have been raised, referred and escalated a number of times but still no solutions appear!!