Opaque management treats complaints with contempt

If there were zero stars I would have chosen 0. Single owner of numerous residential properties, with no Body Corporate for localised management. Based on my experience, complaints sit behind an opaque screen. My frequent complaints about noise nuisance have not been taken seriously. The incessantly yapping dog make it impossible to work from home and have caused severe unhappiness among our tenants and owners at the next door complex. On the contrary, my complaint was treated with contempt and I was told the dog does not yap, and this was while the dog was yapping. We have captured it on video recording. In general my experience has been that Management does not respond to emails and ducks calls when possible. Our Body Corporate has now had to resort to City of Cape Town Law Enforcement. Disgraceful! And they call themselves 'progressive'. That is such irony.