RK
Rosalie K
Active since Mar 2023
3
Reviews
0
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Reviews
3 reviews14 months ago
the worst ticketing agent ever to be found - poor Artscape will lose bookings
The absolute all time worst ticketing experience I have EVER had and I've had a few. Why Artscape moved to this appalling company I would love to know. The website is so bad it throws you out every few seconds if you can't find a tiny dot to choose on a map of the seating at Artscape that shows no row numbers. So you have to tick tiny little dots in the dark and if you don't submit immediately it throws you out. So you start over and over and over and over, hoping you may hit the seat you want according to your ticket price preference till you are crying; and an hour later you still have no tickets and seething with frustration. You can't phone either as they in America! Their help desk is worse than a South African SOE. Why oh why did Artscape shoot itself in the foot?
0 replies
37 months ago
Opaque management treats complaints with contempt
If there were zero stars I would have chosen 0. Single owner of numerous residential properties, with no Body Corporate for localised management. Based on my experience, complaints sit behind an opaque screen. My frequent complaints about noise nuisance have not been taken seriously. The incessantly yapping dog make it impossible to work from home and have caused severe unhappiness among our tenants and owners at the next door complex. On the contrary, my complaint was treated with contempt and I was told the dog does not yap, and this was while the dog was yapping. We have captured it on video recording. In general my experience has been that Management does not respond to emails and ducks calls when possible. Our Body Corporate has now had to resort to City of Cape Town Law Enforcement. Disgraceful! And they call themselves 'progressive'. That is such irony.
0 replies
38 months ago
Shocking service
Appalling service from Steer and Co letting agents division. Regarding a unit in CBD. No maintenance checks, zero supervision of maintenance when a relative of owner organises all the maintenance (ten items), bad identification of new tenants, zero responsibility when tenant decides to delay start date by a month, owner loses a month's rent. Shocking
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