

Ticketmaster
Based on recent customer reviews, Ticketmaster is generating significant frustration among South African ticket buyers. Customers consistently mention difficulties with refunds for cancelled events, unauthorized transactions, and incorrect bookings that cannot be amended. A recurring theme is the absence of a contact number for support, leaving users stuck in email loops or automated responses. Many reviewers report problems with the app and website, including login failures, password reset issues, and tickets not appearing after purchase. Concerns around accessibility policies, seat allocation disputes, and rigid no-refund terms further compound the negative sentiment expressed by patrons.
TrustIndex
1.7
Based on recent customer reviews, Ticketmaster is generating significant frustration among South African ticket buyers. Customers consistently mention difficulties with refunds for cancelled events, unauthorized transactions, and incorrect bookings that cannot be amended. A recurring theme is the absence of a contact number for support, leaving users stuck in email loops or automated responses. Many reviewers report problems with the app and website, including login failures, password reset issues, and tickets not appearing after purchase. Concerns around accessibility policies, seat allocation disputes, and rigid no-refund terms further compound the negative sentiment expressed by patrons.
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Ticketmaster has a TrustIndex of 1.7 out of 10 on Hellopeter, based on 29 reviews in the last 12 months. Hellopeter has tracked Ticketmaster across 179 total reviews. How is the TrustIndex calculated? →
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