They are Pronto in not resolving their problems

Nedbank appointed this company to rebuild our garages, workshop and laundry which were gutted by fire end November 2017. Building started midlle January last year and was completed end March. We were told we would have a year to check for any problems or faults arising. In January this year I called them after extreme winds had taken down facia boards not fixed properly. I also pointed out many areas where the ceiling and cornices were pulling apart from the wall. These were fixed, while also knocking down and breaking our kitchen clock. Less than two months later the same problem reared its head: cornices and ceiling pulling away from the ceiling. We're also waiting for our clock to be replaced and when contacting the company we were just ignored. I suggest Nedbank removes Pronto from their list of preferred suppliers and private people stay clear of using them.