ProPABX, awesome sales- TERRIBLE SERVICE!!!!

This company is only sales driven, and once they have you locked down in a contract- their service is absolutely non-existant!!!

We currently use them for our internet service which went through Afrihost for a long time via their LTE solutions, and since then they have switched us over to another Telecom provider and we have had endless outages! Firstly we have an uncapped contract with them, yet we keep getting notified that our internet is OUT OF BUNDLE, and then ProPABX quickly top up their sim card with more data. This is absolutely PATHETIC. The speeds promised initially was 60mbps+ of which we would sometimes reach with Afrihost, but since moving to the other Telecoms provider we cannot reach even 10mbps. This is disgusting considering we have 3 additional sim cards with the same Telecoms provider using mobile routers of inferior quality and reach speeds of 25mbps+ with them. This backup solution has become our primary source of internet over the past 3 months. They even had us purchase an external antenna (FROM THEM, i should add) at an additional cost, to try and boost our signal. This antenna is just an ornament on the outside of our building now, useless just like ProPABX. After numerous complaints over SEVERAL months, we have yet for somebody to come to our premises and sort this out.

We are cancelling our service with them (needless to say this is also a big issue with a one-month notice being required after threats from them that they have cut our service until we agree not to cancel). Immoral management, and pathetic service.

I cannot convey enough how disgusted i am at the actions and communications of mr. Wentzel Marais, their Managing Director.