Unfair Property Management Practices and Withholding of Deposit

The rental management company, Property Legends, prioritizes its own financial interests and those of the property owner, completely disregarding the well-being of tenants like myself. The company subjected us to deplorable, unlivable conditions - forcing us to use buckets for cooking and bathing, dealing with a foul drainage stench, a broken stove, a leaking ceiling that took over a year to fix, being charged for outstanding municipal bills after moving in, and various other maintenance issues such as leaking pipes and taps, unstable windows hinges, loose door handles, and unstable electrical plugs.

Now, Property Legends is wrongfully withholding my security deposit, claiming the need for repairs and a replacement of a used door (that was left outside by the owner when we moved in), despite an inspection that only indicated a need for basic wall cleaning. When I attempted to schedule this cleaning and get a quote for the used door that was ruined by our dog, Property Legends failed to facilitate access to the property, stating they did not receive a response from the owner. Ultimately, it is the tenant who suffers the consequences of Property Legends' negligence and unfair practices.