Based on recent customer reviews, Property24 faces significant customer experience challenges. A recurring concern involves fraudulent listings and scam agents exploiting the platform, leaving users financially harmed and feeling unprotected. Multiple reviewers report persistent unwanted email communications despite repeated unsubscribe requests. Customer support is widely criticized as unresponsive, with unanswered calls, ignored emails, and slow advert management. Agents listed on the platform are frequently described as unprofessional, ghosting clients or providing misleading property information. Positive feedback highlights helpful property alerts and successful tenant placement, though these experiences are in the minority.
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
-58
Recommended: Unlikely
May '25 - Apr '26
Based on recent customer reviews, Property24 faces significant customer experience challenges. A recurring concern involves fraudulent listings and scam agents exploiting the platform, leaving users financially harmed and feeling unprotected. Multiple reviewers report persistent unwanted email communications despite repeated unsubscribe requests. Customer support is widely criticized as unresponsive, with unanswered calls, ignored emails, and slow advert management. Agents listed on the platform are frequently described as unprofessional, ghosting clients or providing misleading property information. Positive feedback highlights helpful property alerts and successful tenant placement, though these experiences are in the minority.
Property24 has a TrustIndex of 0 out of 10 on Hellopeter, based on 24 reviews in the last 12 months. Hellopeter has tracked Property24 across 165 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I’m very disappointed that the company’s name is being damaged by individuals who are taking advantage of people and allegedly ****ming them while using your name. There is a woman called Zandile Ndlovu, using the cellphone number (065) 398-8003 and (071) 017-4865, address 82 Tamboti Road Midrand, who is going around asking people looking to rent around Midrand to pay an “admission fee.” This is very concerning, as it appears she may be misrepresenting your company and exploiting potential tenants. I would really appreciate it if this matter could be investigated as soon as possible to prevent others from being taken advantage of.
1 reviews | Active since Jan 2020
I’m very disappointed that the company’s name is being damaged by individuals who are taking advantage of people and allegedly ****ming them while using your name. There is a woman called Zandile Ndlovu, using the cellphone number (065) 398-8003 and (071) 017-4865, address 82 Tamboti Road Midrand, who is going around asking people looking to rent around Midrand to pay an “admission fee.” This is very concerning, as it appears she may be misrepresenting your company and exploiting potential tenants. I would really appreciate it if this matter could be investigated as soon as possible to prevent others from being taken advantage of.
1 reviews | Active since Jan 2020
Christoper Mkhwananzi listed a property for rent on Property24 under reference number P24-116920054, which later turned out to be a ****. He sent a video of the property, provided a lease agreement, and requested a deposit of R8,500 along with his banking details. On the day scheduled for the handover, his phone was disconnected. When we arrived at the property, we discovered that no such person was associated with the listing and realized that we had been ****med and de*****ed of R8,500. A ***** case has since been opened with SAPS, and the banks involved, as well as Property24, have been notified. The contact number for Christopher Mkhwa**** is 0639614373. Beware of this *****ster!
1 reviews | Active since Jan 2020
Christoper Mkhwananzi listed a property for rent on Property24 under reference number P24-116920054, which later turned out to be a ****. He sent a video of the property, provided a lease agreement, and requested a deposit of R8,500 along with his banking details. On the day scheduled for the handover, his phone was disconnected. When we arrived at the property, we discovered that no such person was associated with the listing and realized that we had been ****med and de*****ed of R8,500. A ***** case has since been opened with SAPS, and the banks involved, as well as Property24, have been notified. The contact number for Christopher Mkhwa**** is 0639614373. Beware of this *****ster!
1 reviews | Active since Jan 2020
I purchased a property report and recived an outdated l;ast transaction 2023 when i personally know of 5 properties sold since then. i sent report back with this deatil and was asked on what evidence i belive the report was old. i reinterated and was trhen asked for a copy of my municipal account!!!! What kind of fools are working there?
1 reviews | Active since Jan 2020
I purchased a property report and recived an outdated l;ast transaction 2023 when i personally know of 5 properties sold since then. i sent report back with this deatil and was asked on what evidence i belive the report was old. i reinterated and was trhen asked for a copy of my municipal account!!!! What kind of fools are working there?
1 reviews | Active since Jan 2020
They help me a lot and I would like to thank them
1 reviews | Active since Jan 2020
They help me a lot and I would like to thank them
1 reviews | Active since Jan 2020
Even though I haven't bought any property on their listings YET, I will consider doing it soon. Each and every day they make sure they send me e-mails about even the newest property listing. I appreciate their competency and commitment
1 reviews | Active since Jan 2020
Even though I haven't bought any property on their listings YET, I will consider doing it soon. Each and every day they make sure they send me e-mails about even the newest property listing. I appreciate their competency and commitment
1 reviews | Active since Jan 2020
Placed an advert on property 24.Requested cancellation as property was taken within the week-sent due notification three times to cancellation the advert -received confirmation email that the advert will be removed but still advert is active -Does efficacy exist with this admin?I am still fielding phone calls and emails from people interested in the property .Do your job ,please!
1 reviews | Active since Jan 2020
Placed an advert on property 24.Requested cancellation as property was taken within the week-sent due notification three times to cancellation the advert -received confirmation email that the advert will be removed but still advert is active -Does efficacy exist with this admin?I am still fielding phone calls and emails from people interested in the property .Do your job ,please!
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.