Active since Aug 2016
No matter how many times you request removal from their calling lists, these clowns will persistently call you. I wonder if they think anyone wants to do business with such an unprofessional company. I most certainly do not and never will.
I am writing to express my deep disappointment regarding the ongoing lack of professional service I have experienced with Nedbank, particularly at the The Grove location. I have found that the staff members I interact with appear to have very little knowledge of the bank’s own products. Whether I reach out in person, via email, or even through social media, my questions consistently go unanswered. Instead of providing the assistance or clarity I require, I am simply bombarded with pamphlets for both related and unrelated products or given email addresses. Even a detailed email to my personal banker only solicited a curt email directing my attention to an attached pamphlet. It feels as though your staff provides these materials in the hope that I will simply go away rather than addressing my concerns. This persistent lack of engagement and expertise leaves a very bad taste in my mouth and is not the level of service I expect from a major financial institution. I would like a formal response explaining why my previous inquiries have been ignored and what steps you will take to ensure your team is properly equipped to assist clients.
I received a leaking but sealed bottle of expensive men's fragrance. When I complained, they had countless hoops that I had to jump through to return the leaking bottle. Suffice to say that I declined, as I saw it as a futile exercise. I take it as school fees. At least I have (half) a bottle. The sad part is that I won't order from them again.
Ordering home delivery from Makro has now become a drag. Firstly, you get bombarded with SMSs and emails. In the last 24 hours I have had 11 SMSs and 7 emails for one order of 3 separate items. Then comes delivery day, and the items are delivered in THREE SEPARATE BATCHES, each time by another driver, and all on the same day. Not only is it very inconvenient, but I don't even want to know what it costs in wasted time and fuel costs.
Never have I come across a more useless bunch than the staff at Nedbank. After 50 years of banking, maybe more, my first account was still with the Netherlands Bank of South Africa, I have just had enough of the incompetence and lies. It's a sad day for me, really sad but one can only take so much.
As a service provider in the real estate industry, I get to work with various other service providers in the industry. We form a chain of service delivery to make a transaction happen. As an individual in this chain, I play a small part, but my reputation is everything. If one of the other suppliers in the chain then drops the ball it reflects badly on me too. Then, to add insult to injury, when they are totally unapproachable and unresponsive, it makes me think carefully before I use them again. The offending supplier in this case is Standard Bank Home Loans. For two weeks now they have been silent, no progress, no feedback, no contact. This is costing all parties involved thousands of rand. We will now move the home loan elsewhere and drop them from the equation.
They are quick to respond to give a quote, and the sales agent seemed knowledgeable. Unfortunately their premium was higher than what I currently am paying so therefor it was a no from me.
I was so happy with Naked, until yesterday. That's when I found out that they are only covering my vehicle for way less than what it's worth, 49% less actually. And it seems there's no talking to them either. Not even providing the invoice I received when buying the vehicle last week, nor pointing them towards Autotrader, where the same vehicles are advertised, some for even more than what I paid for. Engaging with their support staff is another challenge; they seem to be very ill informed.
So I took up the advertised challenge of Outsurance paying you R1500 if they are unable to beat your current premium. Turns out they couldn't beat my premium, and the agent promised me an email detailing the process of claiming my 'reward'. Guess what, it's now 2 days later and no sign of any email and no contact from Outsurance. So, be careful and don't trust them.
Not sure why they have a telephone line as nobody ever answers once you get past the switchboard.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.