Poor service

I’m extremely disappointed about Nala apartment in Ferndale and their services. Every time it rains my unit gets flooded. I have sent emails thousands times complaining about the situation and let them know that if we are not around there will be damages. I have furniture that is at risk of being damaged. My fridge and washing machine are always floating on top of the water. I went home for holidays, I even had a blanket behind my door to limit water intrusion but when I came back I found that my unit was flooded and smelly because of water that rained and dried there, no one bothered to check. Before I left I went to inquire on the progress of addressing the issue I was told they are busy with it they’re still at block 2, now I came back to a door that is not closing because it is swollen of water. I am going to sleep with an open door. What about my furniture who will fix it. Imagine a fridge plug in under water for a prolong time. Worse service ever. I’m extremely disappointed ☹️ if the tiles and doors can be broken what about my furniture.