Worst experience at Nala Apartments

My experience is the worst . The staff is unfriendly . I had the worst experience when I had to move in on the 1st of February . I requested to move in gradually from the 29th to the first then I was given the key . My unit had a leakage in the wardrobe so I reported it from the 26th Monday until Wednesday going to the office . Azola was very rude to me telling me that my move in date is the 1st of Feb then I asked them to move me to a different unit then they refused saying that there is no available unit so when I went on the 1st of Feb i found the stove out , basin out and cupboards out . And worst part it was a Sunday. And there was no one in the office .