1 reviews | Active since Member
A sungular displeasure to deal with this company. Fair warning, if anyone decides to use this company and expect even an ounce of"customer service" you won't get it. They will rather accuse you of being a **** and of dishonesty than accept responsibility Disgusting behavior from a supposedly senior staff member, her attitude was one of immediate belligerence and arrogance. She straight out **** that the issue I complained about was sorted out 2 days ago, when in fact I decided to leave the premises less than 24 hours since the comversation we had. Instead of addressing the issue, she took umbrage with me not notifying them that I had left the property. FYI they do not have a dedicated number one can call and didn't answer even when Lekkeslaap, through who I made the booking called them. Their whatsapp responsesaveraged 4 hours, I sent screenshots to Lekkeslaap of those messages As I write this, I am forced back to this property where I am unhappy because the issues I had are still unresolved. I paid almost R10k for this accommodation and they refuse to refund me any of my money DISGUSTED!! I will be very very careful to look at reviews of companies in the future. NEVER AGAIN with PROPR Pity I can't give zero star ratings