PROPRENT CC : WORST EVER REAL ESTATE AGENT

I rented a granny flat through Proprent CC - Agent Lorraine Booysen.

I agreed to let the tenant move in earlier without any additional payment. He moved in with a dog - contract prohibits dogs. Complained - dog removed. About a month later he had a cat. Had to complain 3 times before the agent went to the trouble of addressing this with the tenant. I then asked them if I can terminate the contract. It was confirmed that I as the landlord cannot terminate the contract unless the tenant is in breach and since he got rid of the cat he is no longer in breach of contract. Contract date 01-02-2021 to 31-01-2022. On 7 Dec I was informed that the tenant is moving out End Dec 2021. The contract states that a penalty is payable if the tenant moves our earlier and the notice period is 2 months. When I pointed this out Lorraine said the tenant can move whenever he wants with 21 days notice. The Rentral Tribunal said it is 30 days. Why have a contract stating totally different info? He was allowed to leave the flat filthy and the garden dead... NOTHING was done about it. He kept the keys until 31-12-2021, even though he already moved on 21-12-2021. Lorraine decided to go on leave and confirmed she is back on 06-01-2022. Now I find out she is not and I am left with a filthy place and dead garden and damages to the inside... DO NOT APPOINT PROPRENT CC if you're a landlord.... PLEASE take your business elsewhere.