PP
Prosafe Protection Products CC
Claimed Business
PP
Prosafe Protection Products CC
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceET
Eon T
1 reviews | Active since Jan 2020
29 Oct 2021, 20:09
Prosafe company that lies to its clients
Our Alarm went off at our property in Selection Park and control room contacted us to let us know alarm is going off. I told them to go out to the property and they said they would send someone out. We were roughly 30KM away from the property so there was no way for us to get home to check. We were out for supper and managed to order starters, mains and dessert and still eat it all and still get home. By time we got home still no one had been out. So I contacted the control center and asked what time the armed response got here and lady had informed us that oh he had just got to property and guess what we were home and watching and no one was outside. She said that it a busy night but still 2 hours to respond. But fact is that she was caught out in a lie as it was about 5 min later a guard gets here and then a voice note asking the guard to please drive past and Natasha said no one sent the voice note. So Pro safe is a company that lies to the community. They need to loose their PSIRA accreditation as this is not the first time that this exact same thing that has happened.....
Helpful (0)
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Eon T
1 reviews | Active since Jan 2020
29 Oct 2021, 20:09
Prosafe company that lies to its clients
Our Alarm went off at our property in Selection Park and control room contacted us to let us know alarm is going off. I told them to go out to the property and they said they would send someone out. We were roughly 30KM away from the property so there was no way for us to get home to check. We were out for supper and managed to order starters, mains and dessert and still eat it all and still get home. By time we got home still no one had been out. So I contacted the control center and asked what time the armed response got here and lady had informed us that oh he had just got to property and guess what we were home and watching and no one was outside. She said that it a busy night but still 2 hours to respond. But fact is that she was caught out in a lie as it was about 5 min later a guard gets here and then a voice note asking the guard to please drive past and Natasha said no one sent the voice note. So Pro safe is a company that lies to the community. They need to loose their PSIRA accreditation as this is not the first time that this exact same thing that has happened.....
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Dirk B
1 reviews | Active since Jan 2020
18 Oct 2018, 13:52
Great Service
Would just like to thank the wonderfull staff at Prosafe retail especially Willem for the great service that I have received at the shop I would definitely recommend friends and family to go and support Prosafe, because of the service. Thanks to the Management who is training the staff to help others.
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Dirk B
1 reviews | Active since Jan 2020
18 Oct 2018, 13:52
Great Service
Would just like to thank the wonderfull staff at Prosafe retail especially Willem for the great service that I have received at the shop I would definitely recommend friends and family to go and support Prosafe, because of the service. Thanks to the Management who is training the staff to help others.
0
Replies (0)PP
Private P
1 reviews | Active since Jan 2020
11 Dec 2017, 19:06
Love the service
I went to Prosafe on Saturday to find out about an alarm system, the new girl behind the counter told me that she is not sure about the systems and that someone will phone me on Monday morning, I received a call on Monday morning from a young chap who asked me about what systems I am looking for and if I am willing to come into the store so that he can explain the systems for me and what options they have from choosing, I went to the store and spoke to a nice friendly young chap who explained all the different alarm systems to me, the young chap whas very polite and knows his work very well, he gave me so many options to choose from. I bought things from the young chap who helped me. I then phoned in to find out what tipe of other detection I can use with the system for indoor and outdoor the chap told me immediately what to use with the system, I went to get the items from the store, the chap even went as far to find someone who can explain to me how to setup the system.
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Private P
1 reviews | Active since Jan 2020
11 Dec 2017, 19:06
Love the service
I went to Prosafe on Saturday to find out about an alarm system, the new girl behind the counter told me that she is not sure about the systems and that someone will phone me on Monday morning, I received a call on Monday morning from a young chap who asked me about what systems I am looking for and if I am willing to come into the store so that he can explain the systems for me and what options they have from choosing, I went to the store and spoke to a nice friendly young chap who explained all the different alarm systems to me, the young chap whas very polite and knows his work very well, he gave me so many options to choose from. I bought things from the young chap who helped me. I then phoned in to find out what tipe of other detection I can use with the system for indoor and outdoor the chap told me immediately what to use with the system, I went to get the items from the store, the chap even went as far to find someone who can explain to me how to setup the system.
0
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