Protea factor unlawful listing

This company default lists parents without notice or follow proper procedures with regards to collection of school fees.They don't get the proper information and just do their own thing. According to the dept of education this is deemed illegal and they do not support this kind of behavior regarding school fees as they are aware of hundreds of students cannot afford to pay school fees and that's the reason they implemented free basic education across the board. If this was a black student this company would have never done this because there will be a black lash and protest action. They default list you and then they contact you with sms's which is unlawful and biased and state that you have been black listed. Then they try and justify that the school gave them permission and when you contact the school Appolo secondary and speak to the principal and he knows nothing and neither does the governing body. Protea factors did not follow the process of being a debt collection company and following procedures.. I have lodged a formal complaint with the Consumer tribunal court and Ncr against Protea factors cc.