Unprofessional, Rude and Self Absorbed

My mom received a phone call from a lady at this company. that was on the phone, Not even a hello and who she works for and what this in connection with

Wanting to speak my step father but he past away at Parklands a year and half ago, didn't believe us demanding that we send her a copy of the death certificate and asking who is handling our estate, demands my mom for medical aid details, our accountant details or lawyer cause she didn't want to talk my mom When we told her that have none of it that we were a private cash patient. The audacity of this women cause she believe what she was hearing that saying that we were going to private hospital that we must have one of those thing

Then she begins with threats that we haven't made one payment to Parklands hospital( Parklands didn't even phone us first cause we have a outstanding amount owing that we weren't aware of) and we told her that we made payments that must be a system error at the hospital that they didn't pick up that we made payments in the first place. While she called us liers and threatened with legal action and demanded that PAY TODAY WHAT IS OWINGS TO THE HOSPITAL and we said that we can't afford it only half she put the phone down

Like no professionalism, we all human at the end of the day, some can't even afford to pay for things anf we have ****s like her living it big don't have a care in the world

Definitely a 0/5 stars 🌟, she needs to be sent on a course on how to speak to people