Complian

On the 4th of January I went to shoprite and the cashier by the name Lebo T was at the pill point where I was paying. What irritated me is that while I was busy taking out the items putting them on the pill she was busy cleaning her ear with a pen and I finished and had to wait for her to finish what she was doing and I asked if what she was doing professional, and she rep**** no but continued with cleaning her ear. After scanning my items she offered me the same pen to sign the slip and I ask for another pen. This is so rude, unprofessional, and disrespectful. I so don't wish to shop at shoprite anymore and I so wish you they give her a proper customer service training