Hi.
How long does it take to get power as units were loaded and shows in the account.
If the money is reflecting why no power???
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Replies (53)
Protea Metering's replyOfficial
16 Mar 2026, 08:00
Good day Dori
We regret to note that you had a struggle to get the electricity back on.
It however seems that you had been assisted as the readings confirm that there is electricity consumption.
Please note that this platform is not the first line of communication and that you should get directly in touch with our offices, should you require urgent assistance.
Please do not hesitate to get in touch with us should you require any further assistance.
Kind regards, Protea Metering 19CELT
Best regards,
Protea Metering's reply16 Mar 2026, 08:00
Official
Good day Dori
We regret to note that you had a struggle to get the electricity back on.
It however seems that you had been assisted as the readings confirm that there is electricity consumption.
Please note that this platform is not the first line of communication and that you should get directly in touch with our offices, should you require urgent assistance.
Please do not hesitate to get in touch with us should you require any further assistance.