PROTON SOLAR DISTRIBUTORS - STAY AWAY!!

STAY FAR AWAY FROM THESE ****S and THEIVES.

I ordered a solar fountain pump at the end of September that said there was 3 in-stock. 7/8 days after ordering i followed up to find out where my pump is, to get a snotty email in return telling me that they emailed me the day before - Yes they emailed me BUT couldn't be bothered to check the spelling of my email address that came from their ONLINE shopping. They told me that they do not have stock and tried to push another pump on to me that would not suit my application. I asked for a refund, 2 weeks after requesting my refund they send me an email with their refund policy which states it takes 15 days for refunds....15 days has come and gone and when i follow up Nicole lies telling me "HR" will send my POP 'shortly'....well 4 days later i am still no where. Gemma on the other hand has no people/sales skills whatsoever and replies to angry clients over WhatsApp, rudely and like a 14 year old child !!!!!!!!!!!!

Poor newbie Raymond has to deal with the angry clients while NICOLE is not in the office and IGNORES emails and LIES!!!!!!!!!!!!!!!!

WHAT THE EFF IS WRONG WITH THIS COMPANY AND THE PEOPLE THAT WORK THERE????